Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Several customers reported issues with food quality, including cold items and incorrect orders.
Operational Issues
Customers frequently mentioned inconsistent opening hours and long wait times at the drive-thru.
Staff Attitude
While some reviews praised friendly staff, many noted a lack of professionalism and engagement from employees.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers expressing concerns about hygiene.
JE
Jurusha Evans
Nov 14, 2025
1.0
The McDonald’s should be closed down; it is the worst. I waited 20 minutes and got the wrong food, which was cold anyway. The manager, an older black lady with straight hair, looked lost and had no idea what she was doing. I took my food back inside and told her that i had received the wrong order, and she said Oh, that's someone else, this is yours and then walked away. Once again, thank you. It was the wrong order. I just took the food and walked out. The fries and sandwiches were cold. They did not toast or warm the buns. $25 in the garbage, and that is where it belonged. Horrible, just horrible.
EE
Elizabeth E
Nov 7, 2025
5.0
Ms Donyelle was amazing! She made us feel so special. She is so friendly, they were brewing coffee so she brought me fresh coffee to our table and she waited outside w my elderly father while I got the car and pulled up by the door to pick him up. Thank you, Donyelle!!
LB
Latoya Braswell
Oct 25, 2025
1.0
The young black girl with the edges that works window one has a disgusting attitude. Very rude. Learn professionalism
CB
Charlie the Barista
Oct 16, 2025
1.0
Second time I’ve been here when it says they are open, 538am and they are not open no one takes your order, say at the speaker for 5 mins.
KR
Keith Rutledge
Oct 15, 2025
1.0
Hello I usually don't leave reviews but this one I had to I get to this McDonald's at 5:38 a.m. There supposed to open at 5:30 a.m
I'll pull up to the window at 5:40 a.m. the young lady walks right by the window and see me at the drive-thru window and was not answering on the kiosk she walks right past she doesn't even come to say anything, I hit the horn you know just in case she didn't see this big black truck outside the window and I had to move up to the other window and get her attention and she said there not open until 6:00 a.m. I stated to her that I was here yesterday to get coffee at 5:30 and you was the one that waited on me, she said well sometimes we open up at 5:30 a.m. and at 6:00 a.m. I said that's not consistent nor professional. I asked for the manager and she said she said well one of the the griddles are out, I said okay I said fine I'm the only one here nobody else is here no other customer are in line I'm the only one here so I don't understand I just chalk it up as unprofessional and when you put people that shouldn't be in charge, in charge this is what you get. Just Terrible customer service, so I'm guessing they just open up whenever they want to.
What are the regular operating hours of McDonald's at 2640 Sunset Blvd in Rocky Mount, NC?
McDonald's is open daily from 5:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM, and Sundays until midnight.
What are the delivery hours for this McDonald's location?
Delivery service is available every day from 6:00 AM to 11:00 PM.
Does McDonald's offer drive-thru service at this location?
Yes, this McDonald's has a drive-thru that operates from 5:30 AM to midnight on weekdays, extending to 1:00 AM on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
What ordering options are available for customers at this McDonald's?
Customers can order via drive-thru, curbside pickup, delivery (including same-day and no-contact options), and mobile ordering through the McDonald's app.
Which payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is WiFi available at this McDonald's?
Yes, free WiFi service is available to customers at this location.
What nearby fast food options are close to this McDonald's?
Nearby fast food options include another McDonald's, Taco Bell, and Sonic Drive-In, offering a variety of quick dining choices nearby.
Are there any convenient banking services close to this McDonald's?
Yes, Truist bank and a BB&T ATM are located nearby, making it easy to access banking services when visiting McDonald's.
What local shops and services are around this McDonald's that I can visit?
Nearby you can find Dollar General for discount shopping, Sunset Nails and Salon Se Swa for beauty services, and Walgreens for pharmacy needs.