McDonald's

3.6
1507 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2640 Sunset Blvd, Rocky Mount, NC
27801, United States

Hours

Reviews

3.6
1,507 reviews
5 stars
538
4 stars
356
3 stars
275
2 stars
96
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Several reviews mentioned cold or improperly prepared food, with some customers expressing concerns about hygiene and quality control.

Staff Performance

While some staff members received praise for their friendliness and efficiency, many reviews highlighted a lack of professionalism and poor management.

Operational Hours

Customers frequently noted inconsistencies with opening hours, leading to frustration when the restaurant was not open as advertised.

Cleanliness

There were complaints about the cleanliness of the restaurant, with some customers expressing disappointment in the overall hygiene standards.
  • CE
    Carol Epling
    Dec 5, 2025
    1.0
    You were not open at 11 30 pm when google says you should be. You should be 24 hours like you used to be. Going to cookout instead
  • DT
    Danny T
    Nov 29, 2025
    4.0
    Little chilly in restaurant. Kiosk machine had no receipt paper.
  • CM
    Chkoe Mcphail
    Nov 28, 2025
    1.0
    PLEASE ADD ADOPT ME HAPPY MEAL TOYS I'M BEGGING
  • JE
    Jurusha Evans
    Nov 14, 2025
    1.0
    The McDonald’s should be closed down; it is the worst. I waited 20 minutes and got the wrong food, which was cold anyway. The manager, an older black lady with straight hair, looked lost and had no idea what she was doing. I took my food back inside and told her that i had received the wrong order, and she said Oh, that's someone else, this is yours and then walked away. Once again, thank you. It was the wrong order. I just took the food and walked out. The fries and sandwiches were cold. They did not toast or warm the buns. $25 in the garbage, and that is where it belonged. Horrible, just horrible.
  • EE
    Elizabeth E
    Nov 7, 2025
    5.0
    Ms Donyelle was amazing! She made us feel so special. She is so friendly, they were brewing coffee so she brought me fresh coffee to our table and she waited outside w my elderly father while I got the car and pulled up by the door to pick him up. Thank you, Donyelle!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2640 Sunset Blvd in Rocky Mount, NC?

McDonald's is open daily from 5:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM, and Sundays until midnight.

What are the delivery hours for this McDonald's location?

Delivery service is available every day from 6:00 AM to 11:00 PM.