Business Details
About
Mexican Restaurant
Chipotle Rocky Mount Hwy 301 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
344 reviews
5 stars
131
4 stars
59
3 stars
34
2 stars
26
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported inconsistent food quality, with issues such as undercooked rice, small portion sizes, and food that tasted old or dry.
Service Issues
Many reviews highlighted poor customer service, including wrong orders, rude staff, and long wait times, particularly for online orders.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions in the dining area.
Management Changes
Some customers noted improvements in service and cleanliness attributed to new management, while others felt that issues persisted.
Value for Money
Several customers expressed dissatisfaction with the portion sizes relative to the prices, feeling that they were not getting good value.
- MMMarlon MoncadaNov 17, 20255.0Friendly people, good food, clean and spacious
- JBJustin barberNov 2, 20251.0Ordered the meal deal advertised to feed five people, but received only about 10 ounces of chicken, barely enough for two. The photos online show three large containers for the protein, beans, and rice, and a smaller one for cheese, but all the containers we got were small. We tried this place when it first opened and were disappointed. Gave it another chance because of the meal deal ads on social media, but unfortunately, we were let down again. Won’t be fooled into eating here a third time.
- HBHunter BarfieldOct 20, 20251.0We order from here all the time and more than half the time the order is wrong. I’m not sure what is so hard about reading a screen and putting it in a bag. Trying to get a refund on the app is also very difficult. Do better. What you get when you live in Rocky Mount.
- AAAbuOct 10, 20253.0The food is delicious. The problem is that I order the same thing every day and the same quantity, but the price is different every day.
- TNTanya N.Sep 29, 20251.0Our family ordered from the Rocky Mt. Chipotle on Sunday, September 28, 2025.We placed our order online for pickup. We ordered 2 burrito bowls, 3 burritos, and 2 chips. We were EXTREMELY upset when we picked up the order and saw that the burritos were half sized. Not a full sized burrito but literally a very small amount of ingredients wrapped up in a tortilla half the size of what it should have been. The chips were so sparse, it appeared they were leftovers carelessly thrown in a bag. My family loves Chipotle but after several negative experiences like this, we will no longer patronize this location. Food and customer service is completely unacceptable.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill on Rocky Mount Hwy 301?
Chipotle Rocky Mount Hwy 301 is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Rocky Mount, NC?
The restaurant is located at 959 N Wesleyan Blvd, Nash, Rocky Mount, NC 27804, USA.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
How can I order food online from Chipotle Rocky Mount Hwy 301?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/ or the Chipotle app link.
Does Chipotle offer any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Which social media platforms does Chipotle Rocky Mount Hwy 301 use?
They use Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube to connect with customers.
What is the main phone number to contact Chipotle on Rocky Mount Hwy 301?
You can reach Chipotle at +1 252-316-9797 or email NC.4100.RockyMtHW301@chipotle.com for inquiries.
Are there gas stations near Chipotle Rocky Mount Hwy 301 where I can fuel up?
Yes, nearby gas stations include Exxon, Murphy USA, CITGO, and Fuel Doc 8, making it convenient to refuel before or after your meal.
What nearby shopping options are available around Chipotle on Rocky Mount Hwy 301?
Nearby shopping centers and stores include Sutter's Creek Plaza, Bath & Body Works, Tractor Supply Co., Big Lots, Finish Line, Harbor Freight Tools, and Rainbow Shops for diverse retail needs.
Are there other dining options close to Chipotle Mexican Grill on Rocky Mount Hwy 301?
Yes, nearby restaurants include Krispy Kreme for donuts, Cook Out and Wendy's for fast food, and Red Lobster for seafood and American cuisine.