Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
1,083 reviews
5 stars
479
4 stars
311
3 stars
138
2 stars
53
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about fries and sandwiches being unsatisfactory.
Staff Performance
While some customers praised individual staff members for their helpfulness, others noted poor management and lack of training among employees.
Cleanliness
Several reviews pointed out cleanliness issues in the dining area and restrooms, affecting the overall dining experience.
Mixed Experiences
Overall, customer experiences varied widely, with some enjoying their meals and service while others expressed significant dissatisfaction.
- GFGeorge FloydNov 19, 20251.0They need better management at this location no one here should get any bonuses. The experience was the worst. I was told to pull up fries are cooking ok no problem. The lady brings me my food and it’s all cold the fries and the sandwich which was well below the food danger zone were bacteria grows rapidly COUNT YOUR DAYs arby’s
- RSRashirley SantiagoOct 1, 20255.0Haven't had arbys in years! I was so excited to see one. Service was fast and friendly.
- MLMM LewSep 28, 20252.0yall need to to better the curly fries are not fresh they are cold
- JWJanice WyattSep 26, 20255.0When I was here last week with my mother she had a problem and Alex was very helpful. He fixed the problem and was very attentive to her. I wish more employees were like Alex. He went above and beyond to help her.
- RFRick FonnerSep 13, 20255.0I was traveling from GA to VA, and it was time for lunch. This Arby's answered my request perfectly. The individual behind the counter was smiling and cheerful. The establishment was clean and pleasant.