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Brand Certified

Arby's

3.9
(1090 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
778 Word Plaza, Rocky Mount, NC
27804, United States

Hours

Reviews

3.9
1,090 reviews
5 stars
481
4 stars
313
3 stars
138
2 stars
54
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, freshness, and portion sizes, with several stating that their meals were cold or not as expected.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.

Staff Attitude

While some customers praised friendly staff, others noted poor management and rude behavior from employees, impacting the overall experience.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and restrooms, which detracted from the dining experience.
  • LM
    LeTaina Moore
    Feb 21, 2026
    5.0
    Great fish sandwich, and they are open until 11pm.
  • CC
    cee cee
    Feb 12, 2026
    1.0
    Stop by Arby after work get a fish sandwich went through the drive thru long story short when I arrive home the btead was hard and the fish look like it was warm in a microwave fries cold I brought two combos waste of money , first time going there in a while just a reminder why I stop going there.
  • KH
    Kirsten Hall
    Feb 6, 2026
    1.0
    Sandwiche was cold my cheese wasn’t melted fries soggy never again will I eat here they don’t care that’s the problem
  • HH
    Hosey Harrington
    Jan 30, 2026
    2.0
    It's just disappointing they're downsizing the size of the bun and you receiving less roast beef you look at the picture up there on the menu board and you think that that's what you're going to get but you're surprised it looks like a biscuit size bun and no ways the size roast beef I was not even filled up when I left that I was still feeling like I could eat another one the only thing that was good was a curly fries were fresh and crispy other than that the tea was like way too sweet which tells me it was made from yesterday disappointed in what you get for what it cost I think people are stupid we don't have enough common sense to see how small this damn portions are getting
  • SR
    Shameka Russell
    Jan 18, 2026
    5.0
    That big fish sandwich they have. You have to try it for yourself.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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