Feedback on customer service is mixed, with some praising friendly staff while others report rude attitudes and poor service.
Cleanliness
Many customers appreciate the cleanliness of the store and its organization, although some report issues with specific areas.
Product Availability
Customers frequently mention issues with stock levels, particularly in the meat section, while others appreciate the variety of products offered.
Checkout Experience
There are complaints about long wait times at checkout due to insufficient registers being open, with requests for more self-checkout options.
Overall Satisfaction
Despite some negative experiences, many customers express a strong preference for shopping at Food Lion, citing good prices and a generally positive shopping experience.
JB
james brown
Feb 9, 2026
5.0
Awesome 👌
TB
Tameka Bell
Jan 14, 2026
1.0
They hate work customer service.. always got attitude poor customer service.. Rude nasty attitude from workers and Managers… Old spoil bad food hamburger be left unwrapped in back
RJ
Roosevelt Whitaker jr
Dec 17, 2025
4.0
The food lion in Rocky Mount, across the street from Sheets is a great store. This young man helped me out Sunday. He went out of his out of his way to help me, don't know his name, but he's going to be a great employee. Thank you very much young man 👨
JW
Jerry Winchester
Nov 23, 2025
1.0
Shopping carts all have bad wheels. Employees have bad attitudes and they don’t have brown and serve rolls!