Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Rockwell, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 940 West Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
676 reviews
5 stars
304
4 stars
151
3 stars
82
2 stars
50
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, including rude staff and unresponsive management.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, indicating that experiences can vary.
Sanitation Concerns
Several reviews raised concerns about cleanliness and food safety, including unsanitary practices observed by staff.
- ACAbigail Cummings5 days ago1.0My kids had gift cards from Christmas that they wanted to use at the sonic and after we had ordered, I told the cashier we had gift cards to pay with, and they said that the gift cards “freeze up their whole system, “ also another time we visited this location for Wednesday, which they advertise us having 1.99 kids meals They had to be told to make it 1.99 and they still charged us 5.99 - we had to get them to refund us. It happened to 3 other families that were with us too! Just absolute incompetence, they didn’t care one bit either. We won’t be returning to this location.
- KKKay KayDec 18, 20251.0THEY GAVE ME A *MOLDY* BUN ON MY BURGER!!! That, and evidently they don't know their own machines and won't listen to customers for crap. Overly stingy with the icecream today too, which just adds insult to injury. I'm guessing the red-head woman I talked to in the drive-thru was a Lead or something, but she was condescending as all hell. I won't be back for a long while, if ever.
- DTDylan ThomasNov 28, 20251.0Waited over 15 minutes for 4 wraps When I asked why the wait she said the chicken had to cook which took 5 minutes. Which would have been believable if we only waited 6 minutes and had fresh wraps Instead we waited 15 and got room temp wraps
- CVChad VanceNov 24, 20251.0Food was horrible and their service was worse than the food. Worst Sonic I've been to in North Carolina.
- DSDonna SwansonOct 9, 20251.0I would not recommend the sonic in Rockwell to nobody The guy at the window kept my card and if I wouldn't had asked for it I don't think that he would have given it back to me and the guy at window gave us our food and then he took the food back and checked the food and he gave the same food back out the window we call the Sonic in Rockwell and the manager said that he would call us back and the manager didn't call back he also said that wasn't there policy and he would see who was working the drive thru and take care of it he also said he would compensate for the mistakes made