Bojangles

3.3
154 reviews
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Business Details

216 W Main St, Rockwell, NC
28138, United States
(980) 456-1716
https://locations.bojangles.com/nc/rockwell/216-w-main-st.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
216 W Main St, Rockwell, NC
28138, United States

Hours

Reviews

3.3
154 reviews
5 stars
67
4 stars
17
3 stars
16
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many complained about inconsistencies, including cold or overcooked items and missing sides.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.

Staff Performance

Feedback indicated a lack of training and organization among staff, leading to chaotic service and unacknowledged customers.
  • BB
    Beth
    Jan 5, 2026
    1.0
    My husband just went through the drive-thru and ordered 5 biscuits. One biscuit had several strands of black hair in it, and another had small pieces of what I'm assuming is plastic in it. Ive been to many Bojangles' throughout SC and NC, and this is by far the worst one I’ve ever been to. The last time I was here, I was told to pull up and wait, waited over 20 minutes outside, finally went inside, and the food still wasn’t ready. This location has some serious cleanliness and service issues. Do yourself a favor and go to literally any other Bojangles. Absolutely disgusting!
  • BM
    Bobby Miller
    Dec 23, 2025
    5.0
    Was a great experience! Service was wonderful!
  • LS
    lexie smith
    Dec 18, 2025
    1.0
    waited 15 mins for my meal. After being told to pull up and sitting there for 10 mins while multiple cars got their food behind me, i finally decided to walk in and they hadn’t even started on my food. No apologies from them. Just handed me my food and walked away. Learn customer service!
  • MM
    Michelle Medlin
    Dec 10, 2025
    3.0
    Food is fine but I wish let would let someone know there would be a 30 min wait. If you advertise something, it shouldn't be that much of a wait. Get it together people.
  • TB
    Tyler Brown
    Nov 23, 2025
    3.0
    The food is usually good and cooked fresh, but the service could use some help. I stood at the front counter for around 10 minutes before I was even acknowledged. I get there working on orders, but how about the guy that was leaning against a counter waiting to be told what to do? He could have at least acknowledged customers and seen we had mobile orders to pickup.
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Frequently Asked Questions About Bojangles

What type of food does Bojangles in Rockwell, NC serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the drive-through hours for Bojangles at 216 W Main St, Rockwell?

Drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.