Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and special requests not being fulfilled.
Customer Service
Feedback indicated a lack of professionalism and poor attitudes from staff, with many customers feeling ignored or mistreated.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or improperly prepared items, and some reported health concerns after eating.
AP
Addison Player
4 days ago
1.0
My first time doordashing I order from McDonald's a big dinner box that's supposed to have two Big Macs two cheeseburgers 10-piece nugget and four fries fries are cold missing one of them and missing my 10-piece nugget and nobody's answering the phone I never doordash from this store again
JF
John Fowler
Jan 4, 2026
3.0
Drive thru wait time was unusually long and we were parked after getting to the second window. Waited at the parking spot for several minutes before I went inside to get our food that appeared to be sitting at the drive thru window.
Food was put together sloppy—fries were turned upside down in the bag and the McChicken was a mess.
DE
Deynnis Espinoza
Dec 29, 2025
1.0
Horrible!!!! Si te gusta la adrenalina ven a este lugar ya que Había mucha gente en situación de calle durmiendo adentro, otras personas armadas espere más de 40 minutos para que me entregaran mi orden la comida estaba fría y fui a servir algo de tomar y puse un momento la comida de mis hijos en la mesa y me la robaron y nadie vio nada!!! La atención al cliente malísima y sin contar que un niño mal educado le dio un golpe a mi hijo en el estómago, La peor experiencia que eh vivido en un mcdonalds mi primera vez y última que voy a este lugar🚫
NC
Naomi Collins
Dec 21, 2025
1.0
Had to wait at the menu for 8 minutes without anyone saying anything to us. After saying hello I was told they’d be with me in a second then had to wait an additional 5 minutes. Finally got my order taken after having to say hello multiple times AGAIN. Still had to wait another 5 minutes to actually receive my food.
PF
Paul Fowler
Dec 13, 2025
1.0
I just came here and ordered two McChickens with added Mac sauce, and somehow ended up with plain McChickens. No sauce,lettuce, Mac sauce — nothing.
The fries were just as bad. Absolutely no seasoning at all, bland and disappointing.
This was a huge letdown, especially for such a simple order. It honestly felt rushed and careless. Attention to detail was clearly lacking, and the overall effort was poor.
I don’t usually leave reviews like this, but this experience was frustrating enough to warrant one.
What are the operating hours of McDonald's in Rockingham, NC?
McDonald's in Rockingham, NC is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7 at this location.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android, or through their delivery website.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 1304 E Broad Ave has a drive-thru open 24/7.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald’s offer curbside pickup at this location?
Yes, curbside pickup is available at this McDonald's.
What services are provided at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other dining options near McDonald's on E Broad Ave in Rockingham?
Yes, nearby dining options include Pizza Inn, KFC, Taco Loko, Dunkin', Chiba Japanese Restaurant, and Little Caesars Pizza.
What nearby stores can I visit for shopping near this McDonald's?
Nearby shopping options include Dollar General, Verizon, Victra (Verizon Authorized Retailer), Richmond Plaza, GNC, Kay Jewelers, and Lowe's Home Improvement.
What nearby services might be helpful for health and emergencies around McDonald's?
Nearby health and emergency services include FastMed Urgent Care, Aspen Dental, Walgreens pharmacy, Hardwick Vision Center, and Dr. Elven Smith III, O.D.