Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and slow service times.
Cleanliness
Mixed feedback on cleanliness, with some praising the dining area while others reported unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Overall Experience
Overall, the experience varied widely, with some customers enjoying their meals while others expressed disappointment.
WW
Wanda
5 days ago
1.0
I went here today the service and the food sucked I ask for made to order crinkle cut fries they were cold I ask for ketchup and Arby’s sauce for my sandwich which was roast beef none in bag I ask the girl at the window for some ketchup and Arby’s sauce she gave me one pack of each. I ask for some more she rolled her sues like I just have you one. She gave me one more sauce packet. No more ketchup but I won’t be back unless yall can do better . We work hard got our money we spend and don’t won’t NO COLD FOOD!!!!
CL
Charles Langford
Jan 14, 2026
4.0
Friendly staff. Online ording is quick and easy.
SJ
Steve Johnson
Oct 20, 2025
3.0
Clean and quiet the day i dine in. Probably come 2-3 times about every 6 months and it’s always been about the same.
TF
Terrell Ferguson
Sep 9, 2025
1.0
Food was terrible and when I went to the restroom to wash my hands it was absolutely DISGUSTING, I THREW MY ORDER AWAY . I will not be returning to this establishment. Ownership should be ashamed of the appearance of this restaurant
SC
Sherry Cartrette
Sep 2, 2025
1.0
The drive thru police needs some customer service skills. It’s fine if you charge for add ons I don’t mind paying at all but at Least be courteous about it then act like you appreciate the business.
Last week I went and got the cheesesteak sub. There was no peppers or onions. Very little cheese and when I say little you couldn’t tell it had any. I paid $12.47 for a sub and drink. The steak was so bland and a complete waste of money. I get this all the time at the Laurinburg Arby’s about 3 times per week when it was available and it was amazing.
I really hope things change like it used to be or I’m afraid it’ll suffer like many other fast food places is. It’s getting pretty bad!
Went back today (10/09/25)got the macaroni and cheese and I think they just had taken it out of the fridge. It is cold. The cheese is not even warm at all, so unfortunately, I can’t spend any more money at this place until it gets fixed.