Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, with long wait times for orders, even when the restaurant was not busy.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including burnt chicken and incorrect orders.
Staff Attitude
Numerous reviews highlighted rude or inattentive staff, contributing to a negative customer experience.
Cleanliness
The cleanliness of the dining area was noted positively by some, but many reviews pointed out dirty bathrooms and unclean tables.
Management Issues
Several customers expressed dissatisfaction with management, citing poor handling of staff and customer service issues.
CW
Colby Wells
Jan 18, 2026
1.0
Been going to this bojangles since I was young. Never seen it this bad. Im not sure what happened but these workers that are new past couple of months have been shit. Imagine waiting 15 minutes for a two piece supreme. With no line. Makes no sense. Get it together or this place is going to die a long with the mcdonalds that used to be beside it. Pitiful
SG
Strawberry Juice Girl
Dec 14, 2025
1.0
I got an egg and cheese and large sweet tea with no ice because that gets me through my entire day. No other customers were at the store. I got a bacon egg and cheese (I’m kosher) and a unsweetened tea that had ice from the bottom to the top. I took like five sips and it was gone. The lady was rude handing it to me and I just smiled and went to work. I had no food and 5 sips of unsweetened tea. I will never go back because that was beyond petty.
LM
Lina Malaga
Nov 30, 2025
1.0
Terrible service, I waited almost half an hour and it was empty.
AW
Aaron Williamson
Nov 24, 2025
5.0
My order was made fresh. Very polite staff. Tables could been wiped clean if there someone from the staff paying attention.
NN
Na Na
Nov 14, 2025
5.0
The food was very delicious at this location and the workers were very friendly 😋