McDonald's

3.4
2124 reviews
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Business Details

1515 Julian R Allsbrook Hwy, Roanoke Rapids, NC
27870, United States
(252) 535-2130
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1515 Julian R Allsbrook Hwy, Roanoke Rapids, NC
27870, United States

Hours

Reviews

3.4
2,124 reviews
5 stars
670
4 stars
478
3 stars
397
2 stars
174
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unkempt dining areas.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders, food being served cold or improperly cooked, and overall declining quality.

Staff Attitude

Many reviews highlighted a lack of professionalism and poor customer service from staff, with some employees appearing unhappy or unhelpful.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staff training and failure to address customer complaints effectively.
  • KH
    Korrupt Hallucinationz
    Nov 12, 2025
    1.0
    Gave smaller sizes than ordered and wrong orders multiple times everytime I go there. I’m done with that McDonald’s.
  • JA
    Jae Asè (Jae Asè)
    Nov 11, 2025
    1.0
    Bad service always. Pathetic; they should penalized and take it out of there checks.
  • VT
    Victor Taylor
    Oct 12, 2025
    3.0
    To play the Monopoly game nothing else
  • SA
    Shunda Alston
    Oct 10, 2025
    1.0
    I had a very disappointing experience at this McDonald’s. I specifically asked for my burger to be made to order with no onions because I’m allergic. Unfortunately, my order still came with onions. After taking a bite, I realized the mistake and returned to the counter to address the issue. What made the situation worse was the manager’s response — Zay was completely unapologetic about the incident. When I asked for a small gesture, such as fries, to make up for the inconvenience of having to return my meal, I was told “no,” but that they would make me a fresh burger instead. That is not good customer service. Mistakes can happen, but how they’re handled matters. I visit this location often when I’m in town visiting family, but after this experience, I won’t be returning. I also requested a refund because the situation was handled so poorly.
  • RW
    Robert Woodard
    Oct 10, 2025
    5.0
    The service is usually quick. The food is always good and tasty. I've been here many times in the past. I bring my family here when I can.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1515 Julian R Allsbrook Hwy?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Friday and Sunday, and 24 hours on Saturday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, from 5:00 AM to 4:00 AM on Friday, and is open 24 hours on Saturday.