Numerous customers reported long wait times, incorrect orders, and poor management, leading to a frustrating experience.
Food Quality
Many reviews highlighted dissatisfaction with the food quality, including cold items, poorly made burgers, and inconsistent preparation.
Staff Friendliness
While some customers praised the friendly staff, others noted a lack of attentiveness and professionalism among employees.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty uniforms and a lack of cleanliness in the dining area.
Ice Cream Praise
Despite the issues, many customers enjoyed the ice cream, particularly the Blizzards, indicating a positive aspect of the menu.
JR
Jee Rae
Jan 4, 2026
5.0
all the workers were great and nice jack puckett was a great cashier and server fast service good food and a welcoming smile makes me wanna come here more often and travon was also pretty helpful
DD
DayDay
Jan 4, 2026
5.0
People in the Roanoke Rapids area seem to do well with customer service.
LE
Leumas Ecallaw
Jan 2, 2026
2.0
Staff has no clue what they are doing, we're out of several items and rang up multiple customers in front of me wrong. Right off the highway but I'd drive another 15 minutes to avoid this place next time.
SW
Steven Wilson
Dec 28, 2025
1.0
Their sweet tea was bad, when I went to get some food and took a sip of the tea, they gave me old tea, the same thing happend to my friend.
ST
Shemia Thomas
Dec 28, 2025
1.0
one girl and one guy was nice but the cook was rude i had to keep sending my food back because it was cold and he kept saying it was fresh everytime he gave it back to the window people and im listening to him say it and everytime it comes back just as cold and then the fries i had to send back an additional time and he just mixed fresh fries in with the ones i sent back. DO NOT COME HERE!
It is located at 1915 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870-5122, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this location welcomes families and children, and also provides high chairs and restrooms for family comfort.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official website and enjoy exclusive deals by downloading the Dairy Queen app.
What is the contact phone number for Dairy Queen Grill & Chill in Roanoke Rapids?
You can contact Dairy Queen Grill & Chill at +1 252-537-2479.
Are there nearby gas stations close to Dairy Queen Grill & Chill for refueling or convenience needs?
Yes, nearby gas stations include Exxon, BP, Murphy USA, New Dixie Mart, and Shell, which are convenient if you need to refuel before or after your visit.
What nearby hotels can I find if visiting Dairy Queen Grill & Chill and need accommodations?
Nearby hotels include Red Roof Inn, Motel 6, and Quality Inn Roanoke Near Lake Gaston, ideal for guests traveling to Roanoke Rapids.
Are there other nearby restaurants where I can dine before or after visiting Dairy Queen Grill & Chill?
Yes, nearby dining options include Logan's Roadhouse, Olive Garden, Zaxby's, Applebee's Grill + Bar, CiCi's Pizza, Waffle House, Cracker Barrel, KFC, Ichiban Express, and Popeyes.