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Dairy Queen Grill & Chill

3.6
(717 reviews)
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Business Details

1915 Julian R Allsbrook Hwy, Roanoke Rapids, NC
27870-5122, United States
(252) 537-2479
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1915 Julian R Allsbrook Hwy, Roanoke Rapids, NC
27870-5122, United States

Hours

Reviews

3.6
717 reviews
5 stars
295
4 stars
160
3 stars
100
2 stars
28
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with long wait times and incorrect orders being common complaints.

Staff Attitude

While some reviews praised friendly staff, many others noted poor attitudes, lack of professionalism, and uncleanliness among employees.

Food Quality

The quality of food was inconsistent, with several customers expressing disappointment in the taste and freshness of items, particularly burgers and ice cream.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty facilities and unkempt staff uniforms.

Management Issues

Several customers mentioned poor management practices, including inadequate training for staff and lack of responsiveness to customer complaints.
  • TA
    Tristan Abood
    3 days ago
    1.0
    Horrible. Terribly slow, dirty, smells like weed. Place needs to be shut down - find a different spot to go.
  • MS
    Molly Sanchez
    Feb 7, 2026
    1.0
    Very immature kids who work here. Waited at the speaker for 30 min and then waited at the window for another 20 min. If yall don’t like your job then find somewhere else. DO BETTER! Also my ice cream was wrong. Not sure how you can mess that up but yall did.
  • DP
    Diego Pablo
    Feb 2, 2026
    3.0
    Los empleados deben asearse más las manos y la actitud
  • JR
    Jee Rae
    Jan 4, 2026
    5.0
    all the workers were great and nice jack puckett was a great cashier and server fast service good food and a welcoming smile makes me wanna come here more often and travon was also pretty helpful
  • LE
    Leumas Ecallaw
    Jan 2, 2026
    2.0
    Staff has no clue what they are doing, we're out of several items and rang up multiple customers in front of me wrong. Right off the highway but I'd drive another 15 minutes to avoid this place next time.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 1915 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870-5122, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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