Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1915 Julian R Allsbrook Hwy, Roanoke Rapids, NC
27870-5122, United States
Hours
Reviews
3.7
744 reviews
5 stars
308
4 stars
168
3 stars
105
2 stars
29
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor management, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about burgers tasting frozen or poorly prepared, while some praised specific items like blizzards.
Staff Friendliness
While some customers noted friendly and helpful staff, others experienced unprofessional behavior and a lack of attentiveness.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty uniforms and a lack of cleanliness in the dining area.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly service and enjoyed their food, particularly the ice cream.
- KSKevin SpainNov 9, 20251.0They have like 6 specialty items and nothing in stock. Why even post a menu if you’re not going to have anything? We were going to get a lot more but stopped because it seemed like making ice cream was a struggle for them. If my wife wasn’t stubborn I wouldn’t have gotten anything.
- MSMichael SalzaruloOct 30, 20255.0It's good if the food is made fresh when ordering
- MBMartin Crosby (Boz)Oct 14, 20254.0Couldn't get someone to take my ordes. Kiosk only so I walked out.
- MBMelissa BucknillOct 10, 20251.0On Google it says closes at 10. Came half an hour before close and staff stood at the door and told us they are closed. Not putting the closed sign up, so clearly just telling customers to leave just because. We have been driving for an hour to reach this. Very disappointing.
- DRDawn RadcliffeOct 5, 20251.0The lady had a hard time understanding our order which was just basic of understanding of medium and large. The burgers we got were the most awful burgers we ever had! We will not be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 1915 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870-5122, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this location welcomes families and children, and also provides high chairs and restrooms for family comfort.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official website and enjoy exclusive deals by downloading the Dairy Queen app.
What is the contact phone number for Dairy Queen Grill & Chill in Roanoke Rapids?
You can contact Dairy Queen Grill & Chill at +1 252-537-2479.
Are there nearby gas stations close to Dairy Queen Grill & Chill for refueling or convenience needs?
Yes, nearby gas stations include Exxon, BP, Murphy USA, New Dixie Mart, and Shell, which are convenient if you need to refuel before or after your visit.
What nearby hotels can I find if visiting Dairy Queen Grill & Chill and need accommodations?
Nearby hotels include Red Roof Inn, Motel 6, and Quality Inn Roanoke Near Lake Gaston, ideal for guests traveling to Roanoke Rapids.
Are there other nearby restaurants where I can dine before or after visiting Dairy Queen Grill & Chill?
Yes, nearby dining options include Logan's Roadhouse, Olive Garden, Zaxby's, Applebee's Grill + Bar, CiCi's Pizza, Waffle House, Cracker Barrel, KFC, Ichiban Express, and Popeyes.