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Wendy's

3.1
(175 reviews)

Business Details

(910) 750-6952

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7471 Richlands Highway, Richlands, NC
28574, United States

Hours

Reviews

3.1
175 reviews
5 stars
69
4 stars
13
3 stars
17
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews highlighted issues with food being cold, incorrect orders, and overall dissatisfaction with food quality.

Cleanliness

Some customers noted that the dining area was not clean, although a few mentioned it was well-maintained.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others criticized the overall attitude of the team.
  • KB
    Kayla Bradley
    Jan 19, 2026
    5.0
    This gentlemen here was so kind. It’s 9:45 so it’s a night shift I can’t remember what his name was on his name tag because mom brain. But he was seriously so kind and could tell from the get go he’s a hard worker. He’s bald and was on headset and just had a big smile on his face making drinks,packing food bags and taking orders. So kind and it’s hard to have a smile always on ur face when ur on drive thru. It be a lot I worked it for years. But just wanted to say great personality need more gentlemen like him!
  • IA
    Imani A
    Jan 4, 2026
    2.0
    I placed a mobile order at 9pm 1/4/26 and I received cold chicken tenders, my french fry’s were barely warm.
  • AG
    Angela Garlinghouse
    Jan 4, 2026
    2.0
    The dining area is filthy,, tables and floors
  • AB
    AJ Baker
    Dec 29, 2025
    5.0
    I'm only giving 5 stars because I love Wendy's and they have the best prices and deals and I eat it all the time. However this review is for the management team. Please do something about your cold breakfast. I came through this morning and ordered a bacon egg and cheese croissant combo with American cheese instead of Swiss. The bun was not toasted and cold. I honestly think the bacon was left over from yesterday in the fatty grease on it was white because it was so cold. I substituted American cheese for Swiss and my American cheese was not melted at all. The only thing that was lukewarm was the egg. I ended up taking two bites and spitting the sandwich out of my mouth, again probably cuz bacon is not chewable and it's from yesterday. My fries were very cold flimsy and undercooked. Come on Wendy get it together. You're better than this!
  • BR
    bryan r.
    Dec 2, 2025
    4.0
    Too slow and they are going to make you pull forward so they can pad their numbers and make it look like they do a good job when they suck .

Frequently Asked Questions About Wendy's

Is 7471 Richlands Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for drive-thru service at Wendy's in Richlands?

The drive-thru is open daily from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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