Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with many experiencing cold or improperly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of responsiveness.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders.
Service Speed
Several reviews mentioned slow service, particularly during peak hours.
DL
David Lee
Nov 4, 2025
4.0
Service was great!
CM
Carrie M
Oct 30, 2025
1.0
Oct 30 2025 @940am
Food
Sausage cheese biscuit was overcooked/dry/burnt hard edges/cold
Biscuit was hard like yesterday's batch and cold.
Smooshed so that it was as if done maliciously.
Service: unwelcoming. Was this a race issue?
Its almost like the kinston wendys (HORRIBLE)
People want a paycheck but not work or do the bare minimum.
First and last time here
And I wont call.
KG
Kriss Gross
Oct 15, 2025
5.0
Love that I can get fresh fries when I ask. They are worth the little wait.
SS
Scott Stupak (Scott)
Oct 14, 2025
4.0
don't frequent fast food as much but Wendy's is dependable and this one didn't disappoint. Picture perfect burger and hot fries. Really enjoyed it.
DN
David Nolan
Sep 5, 2025
1.0
Not open till 2 am went tonight to get dinner and they were closing early. Would rather the hours get changed so we know when to come.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richlands, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richlands, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (910) 750-6952.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7471 Richlands Wendy’s serve breakfast?
Yes, this Wendy’s location in Richlands, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for drive-thru service at Wendy's in Richlands?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does Wendy's Richlands location serve breakfast?
Yes, breakfast is served with options such as combos, croissants, biscuits, classic sandwiches, coffee, and sides available via online order or app.
Is Wendy’s delivery service available near the Richlands location?
Delivery is available where offered; customers can confirm by entering their delivery address on the Wendy's app or website order.wendys.com.
What payment methods does Wendy's in Richlands accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy’s location on 7471 Richlands Highway?
You can call them directly at (910) 750-6952 or reach Customer Care via live chat or phone at 888-624-8140.
Where can I find menu and nutrition information for Wendy’s Richlands?
Menu prices, nutrition, and allergen info are available on order.wendys.com or via the mobile app for the selected location.
Are there other fast food options near Wendy’s on Richlands Highway?
Yes, nearby options include Arby’s, Hwy 55 Burgers Shakes & Fries, Domino’s Pizza, Subway, Waffle House, Starbucks, and Dunkin'.
What other services and stores are located near Wendy’s in Richlands?
Nearby are Tractor Supply Co., UPS Authorized Shipping Outlet, Mail N More printing and notary services, Richlands Cleaners & Laundromat, and Navy Federal Credit Union.
Are there health and beauty services near Wendy’s in Richlands?
Yes, nearby you can find Family Dentistry, Morgan Family Dentistry, Richlands Chiropractic Center, Southern Salt Hair Company, Hair by Anna beauty salon, and Forever Balanced Massage.
Does the Wendy’s in Richlands have drive-thru and dine-in options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.