Wendy's

3.2
190 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7471 Richlands Highway, Richlands, NC
28574, United States

Hours

Reviews

3.2
190 reviews
5 stars
84
4 stars
15
3 stars
17
2 stars
11
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or improperly prepared items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of responsiveness.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders.

Service Speed

Several reviews mentioned slow service, particularly during peak hours.
  • DL
    David Lee
    Nov 4, 2025
    4.0
    Service was great!
  • CM
    Carrie M
    Oct 30, 2025
    1.0
    Oct 30 2025 @940am Food Sausage cheese biscuit was overcooked/dry/burnt hard edges/cold Biscuit was hard like yesterday's batch and cold. Smooshed so that it was as if done maliciously. Service: unwelcoming. Was this a race issue? Its almost like the kinston wendys (HORRIBLE) People want a paycheck but not work or do the bare minimum. First and last time here And I wont call.
  • KG
    Kriss Gross
    Oct 15, 2025
    5.0
    Love that I can get fresh fries when I ask. They are worth the little wait.
  • SS
    Scott Stupak (Scott)
    Oct 14, 2025
    4.0
    don't frequent fast food as much but Wendy's is dependable and this one didn't disappoint. Picture perfect burger and hot fries. Really enjoyed it.
  • DN
    David Nolan
    Sep 5, 2025
    1.0
    Not open till 2 am went tonight to get dinner and they were closing early. Would rather the hours get changed so we know when to come.

Frequently Asked Questions About Wendy's

Is 7471 Richlands Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.