Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 9003 Richlands Hwy. in Richlands, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported issues with food quality, including cold pizzas, incorrect orders, and poorly prepared items.
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly with management being rude or unhelpful.
Delivery Issues
Several customers experienced late deliveries, resulting in cold food and missing items.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly at specific locations.
Inconsistent Orders
Customers frequently noted that their orders were incorrect or not as expected, leading to dissatisfaction.
SP
Scott Preuett
Nov 8, 2025
1.0
Don't think this is how a pizza is supposed to be delivered. They delivered anyway and didn't care when I called complain
JM
John Manners
Oct 31, 2025
1.0
I ordered a small hand tossed cheese pizza with an order of 6 wings, crispy. It cost almost $30, they showed up an hour late so food was ice cold, wings were mush, and the pizza looked like a piece of cardboard with cheese on it. It was so thin I couldn't even pick it up had to roll it up like a burrito. Worst $30 I've ever spent on food in my life. I will NEVER order from here again
GD
Geraldine Dudley
Jun 10, 2025
5.0
They still have a dine in service and smiling faces
JE
Julianna Erickson
Aug 5, 2019
1.0
I was up all night throwing up and so were the kids I babysat yesterday! They are 8 and 5 years old. The 5 year old had to be taken to the ER due to throwing up pizza and blood. They found a acrylic nail in her stomach. Y'alls undercooked pizza gave us food poisoning! Never again will I ever order pizza from Pizza Hut! I called to get my money back but the person answering the phone hang up on me as soon as I asked for the manager! Yall have horrible customer service and terrible undercooked pizza! Once again thanks for the food poisoning!