Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 9003 Richlands Hwy. in Richlands, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported late deliveries, cold food, and incorrect orders, leading to dissatisfaction.
Customer Service
Feedback highlighted poor customer service experiences, particularly with management being rude or unhelpful.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about incorrect orders and poor preparation.
Positive Staff Interactions
Several customers noted friendly and accommodating staff, especially during dine-in experiences.
SP
Scott Preuett
Nov 8, 2025
1.0
Don't think this is how a pizza is supposed to be delivered. They delivered anyway and didn't care when I called complain
JM
John Manners
Oct 31, 2025
1.0
I ordered a small hand tossed cheese pizza with an order of 6 wings, crispy. It cost almost $30, they showed up an hour late so food was ice cold, wings were mush, and the pizza looked like a piece of cardboard with cheese on it. It was so thin I couldn't even pick it up had to roll it up like a burrito. Worst $30 I've ever spent on food in my life. I will NEVER order from here again
JD
James Dever
Aug 27, 2024
5.0
I ordered for pickup. The order was what I asked for, when I wanted it. Your food is v
Great, and the staff is very helpful aaaand courteous
CM
Christina Morrison
Dec 19, 2018
1.0
They do not uphold standard cleaning procedures, employees care more about goofing off then serving customers or keeping their store clean. Do not follow standard food prep procedures to ensure quality and safety....
TM
tonya moser
Oct 16, 2016
1.0
Pizza was mostly crust, garlic knots were made from old dough! This is the 2nd time having bad experience.