Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,722 reviews
5 stars
643
4 stars
403
3 stars
284
2 stars
147
1 star
245
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers noted issues with cleanliness, including flies, broken soap dispensers, and unsanitary conditions.
Service Speed
Many reviews highlighted consistently slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Customers frequently complained about cold or stale food, with specific mentions of undercooked items and incorrect orders.
Staff Attitude
Mixed feedback on staff attitude; while some praised friendly service, others reported rudeness and poor management.
Overall Experience
Overall, the location received a mix of positive and negative experiences, with some customers expressing a desire to avoid returning.
- RCrobert charpentierNov 11, 20255.0I was hungry and they were open in the morning, the lady was very nice it was great 👍
- KLKimberly LeeOct 23, 20251.0I spent 35 dollars for meals for me and my family and we got our food and there were 2 roaches in our food. One crawled out of a burger box and the other was in our nuggets box for me and the kids. I am so disgusted. I have never experienced this before and I am so sick to my stomach over it. Needless to say nothing was eaten and I won’t be back to this location.
- RRRed RyderOct 23, 20255.0Richlands>Beulaville If they mess up, they're quick to fix it if you let them know. Ive never had nearly as many problems from richlands as I do beulaville. If you're difficult like me and change your order 10 times, even up at the pay window (I know I suck), they still have a smile on their face and will gladly help. They have never made me feel like an inconvenience. If I didn't live 5 miles from beulaville and 25 from richlands, I'd go to richlands every time.
- KCKristina CoplinOct 11, 20251.0Today was ridiculous. They asked me to pull forward to the second window so I do. Then I have someone come and ask me to pull forward to the number drive through signs. The girl is walking the food out, tries to hand my food to someone else as it’s pouring rain and the bags wide open so the food is being soaked. She gets to me finally and hands me the food and says “you got your drinks already” like no, I did not. She then tells me to check my receipt. At that point I ask for a refund because this is ridiculous and I’ve been sitting here 15 minutes at this point.
- ZTZiggy TeamsOct 7, 20251.0Don't expect the obviously fake redheaded manager to care about the customers wants needs or expectations of this restaurant.She will literally ignore anyone.And everyone not even answer or respond.If being talked to. Highly recommend you go in on any shift that doesn't involve her.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Richlands, NC?
McDonald's in Richlands, NC is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:30 AM to 10:30 PM.
When does the drive-thru at this McDonald's open and close?
The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this McDonald's offers McDelivery and curbside pickup services.
What payment options are accepted at McDonald's Richlands?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order McDonald's from this location?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service.
What nearby fast food restaurants are available around McDonald's in Richlands?
Nearby fast food options include Hwy 55 Burgers Shakes & Fries, Wendy's, Arby's, Subway, and Domino's Pizza, offering a variety of burgers, sandwiches, and pizza.
Are there any nearby places where I can get coffee or breakfast before visiting McDonald's?
Yes, Starbucks and Waffle House are nearby, great for coffee and breakfast options before or after your visit.
What convenient services are near McDonald's in Richlands that I could combine with my visit?
Nearby services include Speedway gas station and convenience store, Navy Federal Credit Union, Western Union money transfer, and a LibertyX Bitcoin ATM, making it easy to fuel up, bank, or transfer money during your visit.