Brand Certified
Dunkin'
3.2(378 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
8133 Richlands Hwy, Richlands, NC
28574, United States
Certified by Dunkin' • Mar 01, 2026
(910) 915-6645
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richlands, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.2
378 reviews
5 stars
166
4 stars
39
3 stars
19
2 stars
29
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude or unhelpful.
Wait Times
Customers frequently complain about long wait times in both drive-thru and mobile order lines, often exceeding 20 minutes.
Product Consistency
There are significant inconsistencies in product quality, particularly with coffee and donuts, leading to customer dissatisfaction.
Inventory Issues
The location is often out of popular items, including donuts and ingredients for drinks, causing frustration among customers.
Atmosphere
The store's atmosphere is described as chaotic at times, with loud music and disorganized service contributing to a negative experience.
- SGSydney GranadosFeb 22, 20265.0This Dunkin Never misses! The workers are also always kind!
- ASAlyssa ScottFeb 17, 20261.0This dunkin is a joke. Its only in Richlands for name sake. While I have never had a bad experience with the employees at this location. I have never been able to get what I originally intended to buy when going here. They are ALWAYS OUT of product. And today was the icing on the cake.... or lack there of on the donut. My 4 year would have done better at putting icing on this Boston cream. Along with only having 2 types of munkins and we got 50. I've never gotten them in a bag unless it was the 10ct. Never from North Carolina to Pennsylvania. I hope the corporate office comes and addresses this location. Its a horrible store and tarnish the brand. If the people who run this building just wanted to sell donuts of their own choices, they should have just opened a mom and pop shop. At least then people wouldn't expect a certain standard and they could run whatever they pleased without upsetting customers.
- CCCheryl CristJan 24, 20265.0Very nice
- CPCharles PrattDec 26, 20253.0Its a run of the mill dunkin
- JYJennifer YoungDec 7, 20252.0When you go, pay for your purchase with cash...my total was $16.01, I handed the cashier a 20 dollar bill and 1 penny. She handed me back 3 dollar bills and 99 cent in change...I was so mind blown; I looked at her, looked at the money she put in my hand, looked back at her and the window closed. I sat there waiting for my drinks and pondering if I should say something or not because she wasn't exactly the nicest person to begin with. It seemed to annoy her that I paid with cash to begin with. As someone who personally worked fast food in my younger years, basic math was mandatory to be at a register (and a smile/polite attitude.) Maybe that should be part of the standard interview; to require potential employees to do basic math problems to be able to get a job? Management at Richlands NC Dunkin please train your employees to smile/speak and count money in order to be in a drive thru window or front line register dealing with the public and our money.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Richlands, NC?
Dunkin' in Richlands, NC is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturdays and Sundays from 7:00 AM to 8:00 PM.
Does Dunkin' in Richlands offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at the Richlands, NC location.
What types of meals are served at Dunkin' Richlands?
Dunkin' Richlands serves breakfast, lunch, and brunch meals.
What new holiday drinks are featured on the Dunkin' menu this season?
This holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of specialty items does Dunkin' Richlands offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Richlands have a drive-thru?
Yes, the Dunkin' at Richlands, NC has a drive-thru service for convenient ordering.
What are some nearby coffee shops to Dunkin' in Richlands?
Another nearby coffee shop is the Dunkin' located close by, as well as Main Moon, which offers American and Chinese cuisine, giving customers options for meals before or after their coffee run.
What are some nearby services that can complement a visit to Dunkin'?
Nearby services include GNA Auto Service and Detail for car care and the United States Postal Service and UPS Access Point for shipping and mailing needs, making it convenient to run multiple errands around Dunkin'.
Are there dining alternatives near Dunkin' Richlands?
Yes, nearby dining options include Napoli's Pizzeria, Subway sandwich shop, Domino's Pizza, and Arby's, perfect for customers seeking different meal choices around Dunkin'.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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