Bojangles

3.6
1085 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8510 Richlands Highway, Richlands, NC
28574, United States

Hours

Reviews

3.6
1,085 reviews
5 stars
470
4 stars
206
3 stars
123
2 stars
76
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from management and staff, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, there were frequent complaints about undercooked or stale items, particularly chicken and fries.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.

Speed of Service

Customers consistently noted slow service, especially during busy times, leading to frustration with wait times.
  • TS
    Travis Smith
    Dec 19, 2025
    1.0
    0 all around the guy manager that wears a vest in the morning is the rudest person I've met outside of the carry lady at night but clearly that's the standard. Got food poisoned here week before last
  • JC
    Jarred Chandler
    Dec 9, 2025
    1.0
    2 chicken supremes and come home no fries and no biscuit and no ranch. Then paid for some expensive tenders I suppose
  • A3
    Aeternam 30
    Dec 6, 2025
    1.0
    It's been hit or miss here but we won't be back. Currently experiencing some of the worst food poisoning from eating here last night. It's bad enough to want to call the Health Department on them. Zero stars would be more like it.
  • NI
    Nathan Inge
    Dec 3, 2025
    1.0
    Manager very rude. They said her name is Cary. We deliver with door dash first and foremost she hung up on our customer when he called to tell her they messed up his order. When we go back to store to get order replaced manager then gets a attitude with us telling us that we ate the customer food and she put it all in the bag.
  • BC
    Brandy Comer
    Nov 21, 2025
    1.0
    I just don't understand why sausage gravy and biscuits is on the all day menu but they won't serve it after 11 AM.... I mean that's cool And all but take it off of the all day menu.

Frequently Asked Questions About Bojangles

What are the operating hours for Bojangles in Richlands, NC?

Bojangles in Richlands is open daily from 5:30 AM. On weekdays and Sunday, it closes at 10:00 PM, and on Fridays and Saturdays, it stays open until 11:00 PM.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers a drive-through service open from 5:30 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Fridays and Saturdays.