Arby's

4.2
230 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8105 Richlands Hwy, Richlands, NC
28574, United States

Hours

Reviews

4.2
230 reviews
5 stars
147
4 stars
36
3 stars
13
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and slow responses.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and delicious meals, while others experienced cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness received positive feedback, but some customers reported unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect orders, particularly in the drive-thru.

Overall Experience

While some customers had great experiences, others expressed disappointment, indicating a decline in quality since the restaurant's opening.
  • RD
    Ron Dean
    2 days ago
    5.0
    Clean store, hustling staff!
  • RH
    Rachel Hinton
    Dec 28, 2025
    1.0
    The woman working the drive thru speaker around 1 pm today was so rude that I pulled away before I even finished my order. I understand everyone has something going on that you don’t know about but DANG. I began my order and before I could say potato bites as my side she interrupted and mumbled something. When I said I’m sorry I didn’t catch that she yelled “CURLLLLYYY OR CRINKLEEEE?!” Like I can hear fine and I’m not learning words for the first time. I said ohh my goodness, you know what cancel my order and you don’t have to be so rude. When I drove past the window she looked at me and smirked?! All I wanted was a roast beef sandwich without some strangers nonsense attitude.
  • LW
    Louis Wise
    Dec 21, 2025
    5.0
    Everything was good. Service was quick and polite. No issues at all.
  • AT
    Allen Thomas
    Dec 19, 2025
    1.0
    The only real problem I have is they keep saying they can’t or don’t get thee pepper sauce anymore when literally every other Arby’s in the surrounding areas have it ( in store and in the to go packets )
  • BR
    bryan r.
    Dec 2, 2025
    5.0
    Everything great.