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Arby's

4.2
(234 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8105 Richlands Hwy, Richlands, NC
28574, United States

Hours

Reviews

4.2
234 reviews
5 stars
149
4 stars
36
3 stars
14
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness and taste, while others reported cold or undercooked items.

Service Experience

Service quality varies significantly; some customers experienced friendly and efficient service, while others faced rudeness and long wait times.

Cleanliness

The restaurant is generally reported as clean, but some reviews mention issues with cleanliness and maintenance.

Order Accuracy

There are frequent complaints about incorrect orders and delays in service, particularly during busy times.
  • CC
    Cheryl Crist
    Jan 24, 2026
    5.0
    Good food
  • LH
    Lauri Hunsinger
    Jan 19, 2026
    5.0
    The $7.99 box with the crispy chicken sandwich is where it's at!! The sandwich was HUGE and the peach cobbler roll is fantastic! Next time I'll have to get a small vanilla shake to dip it in. 😋
  • JJ
    jeanette jones
    Jan 18, 2026
    3.0
    Felt like the someone was having bad day. Rudeness.....
  • RD
    Ron Dean
    Jan 10, 2026
    5.0
    Clean store, hustling staff!
  • RH
    Rachel Hinton
    Dec 28, 2025
    1.0
    The woman working the drive thru speaker around 1 pm today was so rude that I pulled away before I even finished my order. I understand everyone has something going on that you don’t know about but DANG. I began my order and before I could say potato bites as my side she interrupted and mumbled something. When I said I’m sorry I didn’t catch that she yelled “CURLLLLYYY OR CRINKLEEEE?!” Like I can hear fine and I’m not learning words for the first time. I said ohh my goodness, you know what cancel my order and you don’t have to be so rude. When I drove past the window she looked at me and smirked?! All I wanted was a roast beef sandwich without some strangers nonsense attitude.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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