Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold or poorly prepared food, including old hamburgers and incorrect orders.
Customer Service
Service quality varied significantly, with some staff being friendly and helpful, while others were rude and unprofessional.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Operational Issues
Customers frequently experienced long wait times, incorrect orders, and issues with menu availability.
ML
M L
4 days ago
1.0
90 sanitation score is a major turn-off. Will not be purchasing food from this restaurant.
NN
NB
4 days ago
1.0
The manager was awful. Apparently the young man was new or very inexperienced, she would get very ugly with him. He was the only one taking orders as he didn't know what to do. A group in front of me had a $60 order, you know how I know how much the order was? She kept saying it. Don't take anymore orders until we are done with this $60 order. I told you not to take anymore orders until we finish this $60 order. He had to keep calling her over and we both got really frustrated. The food was great though...except I didn't spend $60.
FF
Frank
Jan 22, 2026
3.0
This place is like the wafflehouse of the wendys world i saw the cashier fight a drunken homeless man in the foyer the cook was nodding bad but the service was top tier and food was fire the tussle landed on around the corner which ruined the dinner and a show aspect of the whole experience thats why i only gave 3 stars. Will be coming back hopefully the show isnt cut short by richfield division next go round.
SK
Steve Kiger
Jan 12, 2026
4.0
The restaurant was clean and the food was great. The only issue was the frosty machine was down.
KK
Kay Kay
Jan 2, 2026
1.0
Can't even get simple items, specifically FROSTYS, that are ON THEIR MENU right. Like they don't know what they're supposed to be able to serve, what the names are and 'oh I don't know if we have that'. Checked online, yep, it's there and says it's available for this location but god forbid they actually know how to make the frostys on their menu. And don't order the Baconator fries, because it's the same kind of train wreck. They need to actually train their staff properly. Everyone was nice, yes, but I won't be back and won't recommend anyone go for the foreseeable future.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Richfield, NC?
The drive-thru at Wendy's in Richfield is open every day from 10:00 AM to 2:00 AM.
Does Wendy's in Richfield offer delivery service?
Yes, Wendy's offers delivery where available. You can check delivery availability using the Wendy's app or their website by entering your address.
Can I order Wendy's food using a mobile app?
Yes, you can order Wendy's via their official app available on the Apple App Store or through their website.
Is breakfast served at Wendy's Richfield location?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides, available for dine-in, drive-thru, or delivery.
What payment methods does Wendy's in Richfield accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback about my experience at Wendy's Richfield?
You can contact Wendy's Customer Care via their Contact page, call (704) 985-6302 to reach the location directly, or complete their customer satisfaction survey.
Where is Wendy's located in Richfield, NC?
Wendy's is located at 301 West Church Street, Richfield, NC 28137, USA.
What nearby dining options are close to Wendy's in Richfield?
Nearby dining options include The 49 Diner, Richfield Grill, Pizza Stop, Jin Jin Chinese Restaurant, and Marli's Grille, providing a variety of cuisine choices before or after your visit.
Are there any nearby convenience stores and gas stations to Wendy's Richfield?
Yes, nearby convenience stores and gas stations include Refuel, Shell, Andy's Market, and Sunoco, useful for quick stops while visiting Wendy's.
What nearby services are accessible around Wendy's in Richfield?
Nearby services include First Bank, Richfield Misenheimer Fire Department Station 22, Uwharrie Insurance Agency, and UPS Access Point location, useful for banking, emergencies, insurance, and shipping needs when visiting the area.
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