Wendy's

3.8
748 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
301 West Church Street, Richfield, NC
28137, United States

Hours

Reviews

3.8
748 reviews
5 stars
314
4 stars
177
3 stars
114
2 stars
43
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or incorrect orders.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were rude or unresponsive.

Cleanliness

The restaurant was frequently noted as dirty, with unclean tables and restrooms.

Wait Times

Customers experienced long wait times both in the drive-thru and inside the restaurant.

Stock Issues

The location often ran out of menu items, leading to customer dissatisfaction.
  • TC
    Tim Cullop
    Nov 12, 2025
    3.0
    They never have baked potatoes. Always out or cooking. (9out of 10 times). There is no pride in what they do serve.
  • WD
    Wayne Dial
    Nov 11, 2025
    3.0
    Not cooked enough
  • CG
    Cheri Gillis
    Oct 7, 2025
    1.0
    Terrible not cooked through food, especially the mozzarella sticks..I had Italian sandwiche, was made ugly, terribly looking, the I tried again yesterday and same on mozzarella sticks, and were hot, just the cheese was not melted, and the gyro I got was awful and poorly made.. never again.... and substitutions were extremely expensive...
  • SG
    Scott Glover
    Oct 3, 2025
    1.0
    Hands down the worst Wendy's in our immediate area. Customer service is terrible "manager" has terrible attitude. They can never keep anything in stock but on the off chance they have what you want do not get your hopes up you'll get what you ordered. We ordered the Asiago Chicken Sandwich I got a pc of chicken on a bun and nothing else then I couldn't get a refund either. This place sucks.
  • MB
    Micah Baxter
    Oct 2, 2025
    1.0
    You know how I can tell the owner never eats here cause the place is trash. Smells bad. Took forever to get food with no one in the restaurant. AC was off .Unfortunately I didn't read the reviews before I went. Pretty wild to think you would not care more than this.

Frequently Asked Questions About Wendy's

Is Richfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.