Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, poorly prepared, or incorrect orders.
Customer Service
Service quality varied significantly; some staff were friendly and helpful, while others were rude or unresponsive.
Cleanliness
The restaurant was frequently noted as dirty, with unclean tables and restrooms.
Wait Times
Customers experienced long wait times both in the drive-thru and inside the restaurant.
Stock Issues
The location often ran out of menu items, leading to customer dissatisfaction.
TC
Tim Cullop
Nov 12, 2025
3.0
They never have baked potatoes. Always out or cooking. (9out of 10 times). There is no pride in what they do serve.
WD
Wayne Dial
Nov 11, 2025
3.0
Not cooked enough
CG
Cheri Gillis
Oct 7, 2025
1.0
Terrible not cooked through food, especially the mozzarella sticks..I had Italian sandwiche, was made ugly, terribly looking, the I tried again yesterday and same on mozzarella sticks, and were hot, just the cheese was not melted, and the gyro I got was awful and poorly made.. never again.... and substitutions were extremely expensive...
SG
Scott Glover
Oct 3, 2025
1.0
Hands down the worst Wendy's in our immediate area. Customer service is terrible "manager" has terrible attitude. They can never keep anything in stock but on the off chance they have what you want do not get your hopes up you'll get what you ordered. We ordered the Asiago Chicken Sandwich I got a pc of chicken on a bun and nothing else then I couldn't get a refund either. This place sucks.
MB
Micah Baxter
Oct 2, 2025
1.0
You know how I can tell the owner never eats here cause the place is trash. Smells bad. Took forever to get food with no one in the restaurant. AC was off .Unfortunately I didn't read the reviews before I went. Pretty wild to think you would not care more than this.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richfield, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richfield, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 985-6302.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Richfield, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Richfield, NC?
The drive-thru at Wendy's in Richfield is open every day from 10:00 AM to 2:00 AM.
Does Wendy's in Richfield offer delivery service?
Yes, Wendy's offers delivery where available. You can check delivery availability using the Wendy's app or their website by entering your address.
Can I order Wendy's food using a mobile app?
Yes, you can order Wendy's via their official app available on the Apple App Store or through their website.
Is breakfast served at Wendy's Richfield location?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides, available for dine-in, drive-thru, or delivery.
What payment methods does Wendy's in Richfield accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback about my experience at Wendy's Richfield?
You can contact Wendy's Customer Care via their Contact page, call (704) 985-6302 to reach the location directly, or complete their customer satisfaction survey.
Where is Wendy's located in Richfield, NC?
Wendy's is located at 301 West Church Street, Richfield, NC 28137, USA.
What nearby dining options are close to Wendy's in Richfield?
Nearby dining options include The 49 Diner, Richfield Grill, Pizza Stop, Jin Jin Chinese Restaurant, and Marli's Grille, providing a variety of cuisine choices before or after your visit.
Are there any nearby convenience stores and gas stations to Wendy's Richfield?
Yes, nearby convenience stores and gas stations include Refuel, Shell, Andy's Market, and Sunoco, useful for quick stops while visiting Wendy's.
What nearby services are accessible around Wendy's in Richfield?
Nearby services include First Bank, Richfield Misenheimer Fire Department Station 22, Uwharrie Insurance Agency, and UPS Access Point location, useful for banking, emergencies, insurance, and shipping needs when visiting the area.