Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
750 reviews
5 stars
314
4 stars
177
3 stars
114
2 stars
43
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, poorly prepared food, with frequent complaints about items being undercooked or not fresh.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Order Accuracy
There were consistent issues with incorrect orders and missing items, leading to customer frustration.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and for in-store orders.
- KKKay KayJan 2, 20261.0Can't even get simple items, specifically FROSTYS, that are ON THEIR MENU right. Like they don't know what they're supposed to be able to serve, what the names are and 'oh I don't know if we have that'. Checked online, yep, it's there and says it's available for this location but god forbid they actually know how to make the frostys on their menu. And don't order the Baconator fries, because it's the same kind of train wreck. They need to actually train their staff properly. Everyone was nice, yes, but I won't be back and won't recommend anyone go for the foreseeable future.
- JDJane DoeNov 26, 20251.0I just went through the drive through approximately around 10pm and asked if my food would be fresh due to nothing being on the menu from the holiday day rush I assumed the yes they replied with wouldve had some truth…both my burger and fries were cold smh fast food cost too damn much for this experience
- TCTim CullopNov 12, 20253.0They never have baked potatoes. Always out or cooking. (9out of 10 times). There is no pride in what they do serve.
- WDWayne DialNov 11, 20253.0Not cooked enough
- CGCheri GillisOct 7, 20251.0Terrible not cooked through food, especially the mozzarella sticks..I had Italian sandwiche, was made ugly, terribly looking, the I tried again yesterday and same on mozzarella sticks, and were hot, just the cheese was not melted, and the gyro I got was awful and poorly made.. never again.... and substitutions were extremely expensive...
Frequently Asked Questions About Wendy's
Is Richfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Richfield, NC?
The drive-thru at Wendy's in Richfield is open every day from 10:00 AM to 2:00 AM.
Does Wendy's in Richfield offer delivery service?
Yes, Wendy's offers delivery where available. You can check delivery availability using the Wendy's app or their website by entering your address.
Can I order Wendy's food using a mobile app?
Yes, you can order Wendy's via their official app available on the Apple App Store or through their website.
Is breakfast served at Wendy's Richfield location?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides, available for dine-in, drive-thru, or delivery.
What payment methods does Wendy's in Richfield accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback about my experience at Wendy's Richfield?
You can contact Wendy's Customer Care via their Contact page, call (704) 985-6302 to reach the location directly, or complete their customer satisfaction survey.
Where is Wendy's located in Richfield, NC?
Wendy's is located at 301 West Church Street, Richfield, NC 28137, USA.
What nearby dining options are close to Wendy's in Richfield?
Nearby dining options include The 49 Diner, Richfield Grill, Pizza Stop, Jin Jin Chinese Restaurant, and Marli's Grille, providing a variety of cuisine choices before or after your visit.
Are there any nearby convenience stores and gas stations to Wendy's Richfield?
Yes, nearby convenience stores and gas stations include Refuel, Shell, Andy's Market, and Sunoco, useful for quick stops while visiting Wendy's.
What nearby services are accessible around Wendy's in Richfield?
Nearby services include First Bank, Richfield Misenheimer Fire Department Station 22, Uwharrie Insurance Agency, and UPS Access Point location, useful for banking, emergencies, insurance, and shipping needs when visiting the area.