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McDonald's

3.4
(935 reviews)

Business Details

121 N Highway 49, Richfield, NC
28137, United States
(704) 463-1515
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 N Highway 49, Richfield, NC
28137, United States

Hours

Reviews

3.4
935 reviews
5 stars
325
4 stars
188
3 stars
153
2 stars
96
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting slow service and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold or incorrect orders.

Management Issues

Several reviews pointed out poor management practices, including unprofessional behavior from staff and lack of responsiveness to customer complaints.
  • CW
    Cindy Wellmon
    Feb 18, 2026
    2.0
    Try and get a LARGE Carmel frappe with EXTRA Carmel and you’ll get a half filled cup with no Carmel. Not even on the whipped cream. Place always serves cold food and the people are as disrespectful and unsanitary.
  • AE
    Alnando Espaillat
    Jan 30, 2026
    3.0
    Having an older person who seems hard of hearing is not a good idea for working the drive thru service. They seemed to get frustrated and rude after not catching the order after 3-4 times. Doesn’t come off as friendly and it’s frustrating on my end as well.
  • KC
    Kai Catchem
    Jan 28, 2026
    1.0
    The milk tastes and smells like chemicals, didnt give me the right order, completely rude and unhelpful when i asked for my correct order, and overall condescending and sarcastic. Get better staff or yall going out of business.
  • SK
    Steve Kiger
    Jan 12, 2026
    5.0
    Nice and clean. The manager is a very helpful and friendly guy.
  • IL
    isabel lombard
    Jan 6, 2026
    5.0
    genuinely so impressed i have not enjoyed mcdonald’s this much in such a long time all the food was super fresh, the manager (i’m assuming he was wearing a red button up) was super friendly and polite the fries were perfectly salted my mcchicken had just enough sauce just overall amazing food

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Richfield, NC location?

McDonald's in Richfield, NC is open daily from 5:00 AM to midnight (00:00).

Does McDonald's Richfield offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM and can be ordered online at https://mcdonalds.order.online/business/-5579.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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