McDonald's

3.4
918 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 N Highway 49, Richfield, NC
28137, United States

Hours

Reviews

3.4
918 reviews
5 stars
317
4 stars
184
3 stars
153
2 stars
93
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.

Customer Service

Many reviews highlighted rude or unprofessional behavior from staff, particularly from a specific employee, negatively impacting the customer experience.

Food Quality

While some customers praised the freshness and taste of certain menu items, others complained about cold food and incorrect orders.

Cleanliness

Multiple reviews mentioned dirty tables and restrooms, indicating a need for better hygiene practices.

Management Issues

Customers expressed frustration with management's lack of responsiveness to complaints and overall poor handling of service issues.
  • MM
    mitch mclean
    Oct 27, 2025
    1.0
    The owner of this franchise hides behind a computer as their Ritchfield Nc location fails! Please get my number from your GM that I spoke to last week. Funny how no one has called me including corporate as they have my number too! Last chance owner to man up or I will reach back out to corporate and it won't be nice as I see your reviews for this location are poor as for the help you hire too!
  • LW
    Lol wut
    Oct 25, 2025
    1.0
    Steak egg McMuffins are not supposed to have a folded (fake) egg
  • BL
    Beth Lewis
    Oct 24, 2025
    2.0
    Always a wait. Bad attitudes all around.
  • JT
    John theGiant
    Oct 20, 2025
    1.0
    I guess they got faster, but my mcgriddle was in the bag like someone had it open to eat. Now that I'm seeing other reviews I'm going to check it closer. One Pic is in the bag, other is how it looked when I pulled it out.
  • MF
    Monica Fuller
    Oct 12, 2025
    1.0
    This is the worst McDonald's in the history of worst McDonald's. Weather you go through drive thru or inside you'll wait 25-45min and the food will be wrong. Cold food not Worth going here plus it's not cheap anymore so what's the point. It's dirty and the employees as rude. Don't waste your time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Richfield, NC location?

McDonald's in Richfield, NC is open daily from 5:00 AM to midnight (00:00).

Does McDonald's Richfield offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM and can be ordered online at https://mcdonalds.order.online/business/-5579.