Wendy's

3.7
881 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1029 High Point Street, Randleman, NC
27317, United States

Hours

Reviews

3.7
881 reviews
5 stars
338
4 stars
230
3 stars
125
2 stars
61
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive service, with many experiences highlighting staff interruptions and lack of attentiveness.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and food not prepared as requested.

Food Freshness

Many customers expressed dissatisfaction with the freshness and temperature of the food, noting that items were often cold or stale.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable food experiences, indicating that there are occasional positive visits.
  • KC
    Krystal Curtis
    Oct 25, 2025
    1.0
    So I just from Wendy's after having to wait on my order the fries were cold and hard and tasted burnt. The lady that took our order was rude. I have never had service there before but today it was awful.
  • TR
    The Kilted Biker Royal-Star
    Oct 22, 2025
    1.0
    order was short on nuggets for 2 of the meals. girl at drive thru was rude and kept talking over me so I had to keep repeating myself This was a terrible experience, this used to be really good. Such a shame. There are plenty of other fast food places to visit. Do better Wendy's!!
  • BB
    Billy Beane
    Oct 21, 2025
    4.0
    Busy restaurant with not enough help! For fast food it was slow. Great food though.
  • HV
    Hobo Vault
    Oct 13, 2025
    5.0
    🍔🍟
  • MM
    Microsoft-XL
    Sep 20, 2025
    1.0
    this wendy’s messes up my food almost every time. i don’t know what’s so difficult to understand about “only ketchup” or what their weird fixation is with mayonnaise but its almost a guarantee that my sandwich will have mayo on it. i come here fairly regularly and i would wager that about 80-90% of the time my food is wrong. add to that that the hispanic guy who normally works the drive thru window at night interrupts you constantly and seemingly misses like half of what you say and it makes it even worse. oh also, they will 100% get you to pull forward and wait for your food every single time unless there is physically not room for you to do so. this is a common tactic used by fast food restaurants with really terrible service times to fake good performance when in reality they just aren’t good at their jobs. i worked in fast food for almost 4 years and i am normally never going to talk down on fast food employees because i genuinely think that they get too much disrespect as is, but this wendy’s is one of the worst fast food restaurants i’ve never been to in my life and after so many times of my food being wrong, constantly having to wait 5+ minutes for my order in a drive thru and never being able to finish a sentence without being interrupted at least once i finally hit my breaking point.

Frequently Asked Questions About Wendy's

Is Randleman Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.