Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported excessively long wait times at both the drive-thru and curbside pickup, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted frequent issues with incorrect or incomplete orders, including missing items and wrong food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling ignored or dismissed.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
JP
Jack Petersen
Feb 19, 2026
1.0
If I could give zero stars, I would. I placed an app order for pick-up at the drive thru. When I reached the pick-up windows, I was asked to pull forward to the curbside service area as they were waiting on my food. I did as asked and waited. And waited. AND WAITED. After 15 minutes of waiting, I could wait no more because I had to get to work before I was late. So, I had to leave without ever receiving my food. I tried to call the location but the call went unanswered. This is not the first time a drive thru wait time has been excessive at this location, but this one was far worse.
JH
Jolynn Hillard
Jan 16, 2026
4.0
Forgot my barbque sauce
SB
Stephen Butler
Jan 10, 2026
1.0
It's mind blowing that with no cars in the drive thru line u still have to pull into a spot to wait on your food. Terrible service.
DB
Delores Battle
Jan 5, 2026
5.0
Stopped in for the restroom. Bathroom was neat and clean.
JB
J B
Jan 2, 2026
2.0
I haven't been to McDonald's in three years. So tonight, I decided to go. I was reminded why I quit going. Despite having a long line/ wait time, the fries were cold. Its as if the were microwaved on top of that. So, with that being said, I'll never be back.
EDIT: I will not be following the link to customer care in the owners reply. Coupons or a free meal will do nothing to rectify the issue. Its simple. Train your staff properly. Stop serving substandard food.
What are the operating hours for McDonald's in Randleman, NC?
McDonald's in Randleman, NC is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 1000 High Point St has a drive-thru open 24/7.
Can I order McDonald's delivery online?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location offer WiFi?
Yes, WiFi service is available at this McDonald's location.
What types of food can I expect at this McDonald's?
They serve a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt.
Are there other fast food restaurants near McDonald's on High Point St?
Yes, nearby fast food options include Taco Bell, Bojangles', Wendy's, Subway, and Hwy 55 Burgers Shakes & Fries.
Where can I find automotive services near McDonald's at 1000 High Point St?
Nearby automotive services include Valvoline Express Care, Advance Auto Parts, Strickland Brothers 10 Minute Oil Change and Inspection Station, and Exxon gas stations.
Are there convenient places to stop for gas near this McDonald's location?
Yes, nearby gas stations include Tank & Tummy, Exxon, Exxon & Mobil Stations, and Sheetz convenience stores.
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