McDonald's

3.1
1754 reviews
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Business Details

1000 High Point St, Randleman, NC
27317, United States
(336) 498-2653
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 High Point St, Randleman, NC
27317, United States

Hours

Reviews

3.1
1,754 reviews
5 stars
468
4 stars
313
3 stars
308
2 stars
187
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly during peak hours, with waits often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and failure to follow special requests.

Cleanliness

Customers consistently noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

Several reviews mentioned issues with food quality, including cold fries, overcooked items, and incorrect preparation.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from staff, with reports of rudeness and indifference.
  • MB
    Mark Badgett
    Nov 12, 2025
    4.0
    Its a rare occasion that I visit a McDonalds..I was on the road and needed a quick breakfast. Ordered a Mc Griddle and coffee..Food was ok but this place is hard to navigate..
  • SC
    sue carr
    Nov 9, 2025
    5.0
    We go to McDonald's a lot like a lot! I usually take my grandsons especially when they need to get their energy out and the play place at the McDonald's in randleman is their favorite. Why you ask? Because they figured out that it is a bigger play place. The quality of the food and the service at this particular McDonald's is great. The fries are crispy and hot. The burgers are spot on and you would expect that at McDonald's I get that and we've been here multiple times. They never never have gotten our orders incorrect at this particular McDonald's.
  • MR
    Melissa Riddle
    Oct 23, 2025
    1.0
    Placed a mobile order only to be pulled up through the drive thru and wait for 20 minutes. Every car was being pulled up. Got home and I'm missing a burger. Tried to call and their phone number won't go through. Bad service and no food. Lovely.
  • IB
    Imani Boyce
    Oct 22, 2025
    1.0
    Worst service! I understand if you’re busy but my fiance and I went through the drive-thru and they were not busy. Waited 30 minutes for two double cheeseburgers. This is insane. They had to pull up every single car they had in the drive-thru. They clearly need to work on fast pace. It’s called Fast Food for a reason.
  • RK
    Rachel Kimbleton
    Oct 21, 2025
    2.0
    The curbside pickup was SO SLOW! Be aware! If you are trying to skip the long drive-thru line by ordering on the app and having it brought to your car, think again. It took 20 minutes to receive our food after ordering on the app, from the parking lot.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Randleman, NC?

McDonald's in Randleman, NC is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1000 High Point St has a drive-thru open 24/7.