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McDonald's

3.1
(1764 reviews)

Business Details

1000 High Point St, Randleman, NC
27317, United States
(336) 523-8804
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 High Point St, Randleman, NC
27317, United States

Hours

Reviews

3.1
1,764 reviews
5 stars
472
4 stars
316
3 stars
309
2 stars
187
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported excessively long wait times at both the drive-thru and curbside pickup, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders, including missing items and wrong food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling ignored or dismissed.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
  • JP
    Jack Petersen
    Feb 19, 2026
    1.0
    If I could give zero stars, I would. I placed an app order for pick-up at the drive thru. When I reached the pick-up windows, I was asked to pull forward to the curbside service area as they were waiting on my food. I did as asked and waited. And waited. AND WAITED. After 15 minutes of waiting, I could wait no more because I had to get to work before I was late. So, I had to leave without ever receiving my food. I tried to call the location but the call went unanswered. This is not the first time a drive thru wait time has been excessive at this location, but this one was far worse.
  • JH
    Jolynn Hillard
    Jan 16, 2026
    4.0
    Forgot my barbque sauce
  • SB
    Stephen Butler
    Jan 10, 2026
    1.0
    It's mind blowing that with no cars in the drive thru line u still have to pull into a spot to wait on your food. Terrible service.
  • DB
    Delores Battle
    Jan 5, 2026
    5.0
    Stopped in for the restroom. Bathroom was neat and clean.
  • JB
    J B
    Jan 2, 2026
    2.0
    I haven't been to McDonald's in three years. So tonight, I decided to go. I was reminded why I quit going. Despite having a long line/ wait time, the fries were cold. Its as if the were microwaved on top of that. So, with that being said, I'll never be back. EDIT: I will not be following the link to customer care in the owners reply. Coupons or a free meal will do nothing to rectify the issue. Its simple. Train your staff properly. Stop serving substandard food.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Randleman, NC?

McDonald's in Randleman, NC is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1000 High Point St has a drive-thru open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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