Tropical Smoothie Cafe

Reviews

• MT

  Mercedes Tapia

  Apr 23, 2026
  1.0
  I ordered a smoothie with light ice, and they handed me a glass that was only half full. I paid for a full smoothie—not half of one. It cost $8; it wasn't free! The employee told me that since I had asked for it "without ice," that was why he served it to me that way. This is the first time I’ve ever been handed a glass that was only half full. I handed it back to him and demanded a refund. What terrible, rude service! He would rather throw the smoothie away than simply fill up the rest of the glass...
• KT

  Karson “Mahogany” Turner

  Apr 18, 2026
  2.0
  Ordered pickup and my Cali flatbread had no eggs at all inside, and my corn cup was sparse. The eggs are like the main filling so it was kinda disappointing. Normally I would have taken it back, but I didn’t have the time. Service was kinda short toned which is whatever…. But you should let the customer know so they can substitute or something once you see them.
• BR

  Brittany R

  Mar 17, 2026
  5.0
  James is always helpful :)
• SS

  Sarah

  Mar 6, 2026
  2.0
  Sat there and waited over 30 minutes for 2 smoothies. After finally going up and saying something they never apologized just said that to-go orders take priority. Didn’t really like the smoothies when I finally got them.
• RJ

  Rahiem James

  Feb 22, 2026
  1.0
  Military veteran status deserves to get their smoothie discounts regardless! I have been to this location multiple times and have been made a public spectacle for my id while jus tryin to get my product and leave in smooth transition transaction i didnt give a hard time i gently spoke my situation and whyvi wasnt able to provide id then was told they wouldnt honor my discount even tho i had a previous transaction with this same person and th3 manager instructed them to go ahead with the order andni proved my status wirh a picture due to my wallet being stolen! We as veterans dnt need to loe abt our service and its a bit disrespectful to be challwneged everytime i come in this location to get my smoothie and have a discount applied for monies they dont even own! The customer service here is very lack luster and the management corrected the situation and still the service from this one manager keep challenging my Military status and card thats been validated...i shouldnt have to prove it every time! The manager "brenda" whonseems to try to cover the action by saying the rep didnt want to get in trouble was an excuse to her behavior and discrimination to me as a vet to get a discount cause she didnt believebit so she demands a id evrytime ...its unprofessional and disrespectful and i want this to be corrected! And the response given was def automated and tols mw to do antoher review on a site that cant be recahesor tapped on to follow easily im never comin to this location or business again

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