Jimmy John's

Reviews

• MS

  Merinda Stracola

  6 days ago
  2.0
  It’s hard for me to leave a negative review because I understand that frontline employees often get the blame, when in reality, these types of consistent issues are almost always a reflection of management and operational decisions, not the individuals working the counter. Unfortunately, this location has steadily declined over time. While it’s very convenient to where I live, I’ve reached a point where I can no longer justify returning. Each visit, the store appears to be understaffed, which leads to slow service. Jimmy John’s built its reputation on being “freaky fast,” but that is no longer the case here. My biggest concern, however, is order accuracy. I am very clear when placing orders. The modifications are always listed correctly on the receipt, yet my sandwich is consistently made incorrectly. My order is simple, “no mayonnaise, add cheese”, yet it is almost always wrong. To the point that it’s almost comical. In addition, the overall experience has declined. Staff often seem overwhelmed or distracted, the store is not well-maintained, and ingredients are frequently unavailable in the evening. Based on these repeated issues, I would not recommend this location. If ownership or management is reading this, I strongly encourage improvements in staffing, training, and overall operational standards.
• DT

  David Terry

  Apr 7, 2026
  4.0
  Typical Jimmy John’s. Good quick sandwich.
• CR

  Chris Roff

  Mar 24, 2026
  2.0
  It took 40 minutes from the time I placed my order online before it was ready. Not good for a place that advertises as being fast. Unfortunately this was the second time I had this experience and there will not be a third. The food was still good, so 2 stars instead of 1.
• CK

  Chris K

  Mar 22, 2026
  1.0
  I ordered one sandwich for delivery and was right across the street. It took two hours to get the sandwich and it was made wrong. I asked for a refund and did not get it.
• BC

  Becca Jane Cody

  Feb 10, 2026
  1.0
  Staff so rude! Very, very slow. Avoid!