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Five Guys

4.3
(1287 reviews)

Business Details

5501 Capital Blvd., Raleigh, NC
27616, United States
(984) 232-0547
https://restaurants.fiveguys.com/5501-capital-blvd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5501 Capital Blvd. in Raleigh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5501 Capital Blvd., Raleigh, NC
27616, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Reviews

4.3
1,287 reviews
5 stars
801
4 stars
277
3 stars
93
2 stars
40
1 star
76
  • VW
    Valerie Willis
    2 days ago
    5.0
    Tried Whataburger today and there's no comparison to the quality of a Five Guy burger and dog. Also the shakes are better at 5Guy.
  • AG
    Anthony Gonzalez
    Apr 13, 2026
    5.0
    Oh yea. The best burgers and fries.
  • BW
    Barbergirl Willis
    Mar 26, 2026
    5.0
    In the past my experience has not been good but returned after my six month hiatus. New afternoon crew was present. The cashier didn't understand my fries order and her manager stepped in to assist us. A slight language barrier but with a professional display of patience the manager helped the cashier and I was able to order 'light' cooked fries. The manager stepped back to the cook to ensure my fries were cooked light. In summary, the overall energy was great from cashier, prep, cook and leadership. I'm very finicky about my grilled dog and fries not being overcooked. Six months ago I returned my fries twice, do I took a break from 5Guys. Glad it's back on point with quality services.
  • UU
    Umut
    Mar 24, 2026
    2.0
    Over the years Five Guys quality went down but price of a burger stayed the same. I won't be eating at five guys anymore
  • MM
    Mykayla Mitchell
    Feb 28, 2026
    1.0
    This was a horrible experience I placed a online order at 8:01 and was quoted a time of 6 to 11 minutes to be done. I went in to pick up the order at 8:20 the order wasn't ready. Which was fine more and more time went by they were busy so understood the order maybe not being ready at the exact time I was quoted online. But I waited an additional 45 minutes and got concerned when I seen someone who ordered in store got there order and many other people who placed they order in store. So I went up to the desk and asked the lady working there how much longer would the wait be she said they were busy and it might take ANOTHER 30 mins or SO. At that point I requested to cancel my order, she then went and got her extremely rude manager who basically smirked while I complained about the wait and then walked off mumbling something that I couldn't understand. So much so to the point where I had to ask the lady working did he state he was going to cancel my order and he replied yes I told her that with an attitude. I'm not sure what they had going on tonight but this was unacceptable customer service and I WON'T BE SPENDING MY MONEY HERE AGAIN!!!! 0 OUT 10 wouldn't recommend.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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