Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
264 reviews
5 stars
78
4 stars
17
3 stars
9
2 stars
16
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.
Food Quality
While some customers praised the food as fresh and delicious, many reported issues with greasy wings, incorrect orders, and overall food quality.
Wait Times
Customers consistently complained about long wait times for orders, both for dine-in and takeout.
Management Issues
Several reviews pointed to a lack of effective management and organization, contributing to service delays and order mistakes.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
- ZIZBKAK Inc1 day ago1.0Wings tasted like butter and nothing else. Nevermind the BBQ or Hot Honey Rub I ordered. Literally NO Flavor at all. This was my 2nd time coming after waiting at least 6 months between the first terrible experience and I wish I hadn’t spent my money. Like how can you mess up wings so bad?? There was oil and very little sauce in the bottom of the plate, nothing on the wings. Get a better saucing method and add more sauce to the wings. Ridiculous!
- JTJovon TraurigJan 5, 20261.0My girlfriend had ordered boneless barbecue mild wings and they didn’t put any sauce on them. It was very disappointing having picked up our order and arriving home to see it wasn’t made properly.
- SJStephen Walters JrDec 29, 20251.0"Manager" very rude, dismissive. Order was given to the wrong person and Manager refused to remake order and just shrugged their shoulders. Terrible experience. Avoid this location. I would give 1 star on the food but I never received it.
- KKKelleyDec 26, 20251.0Both times we have ordered delivery from Wingstop, the ranch containers have leaked all over the bag and onto my floor. This has nothing to do with the delivery drivers and everything to do with how the food is packaged. The ranch is placed at the bottom of the bag, where it gets crushed during delivery and spills everywhere. These are the only two times we have ordered delivery, and both times the same thing happened. When I spoke with the manager, she said they tell the delivery drivers to be careful, which tells me they are already aware this is an ongoing issue. A simple solution would be to place the ranch containers inside the food boxes so they are protected. On top of that, when I called the store twice to report the issue, I was not greeted at all. No hello, no thank you for calling Wingstop, and no request to place me on hold. The phone was simply picked up and set down, and I could hear customers talking in the background. It felt very rude and unprofessional. Between the repeated packaging problems and the poor customer service, I believe this will be our last time placing an order from this location and likely from Wingstop altogether.
- PVPaul VDec 17, 20251.0Terrible!!! Ordered mild, garlic Parmesan and honey hot. The mild had no sauce and sitting in grease. The garlic Parmesan was barely sauced with the Parmesan clumped up in grease. The honey hot had no sauce either, just spicy grease.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are Wingstop's hours for pickup, delivery, and takeout?
Wingstop is open for pickup, delivery, and takeout every day from 10:30 AM to 12:00 AM.
Does Wingstop offer drive-through service?
No, Wingstop does not have a drive-through service; it is closed for drive-through every day of the week.
What types of pickup and delivery services does Wingstop offer?
Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I view Wingstop's menu or place an order online?
You can view Wingstop's menu and place an order online at https://www.wingstop.com/location/wingstop-2279-raleigh-nc-27616/menu.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, MasterCard, and Visa for payments.
Where is Wingstop located?
Wingstop is located at 2920 Forestville Rd, Suite 150, Raleigh, NC 27616, USA.
Are there any dessert or ice cream shops near Wingstop?
Yes, Champ And Lana’s Sweet Ice, an ice cream and dessert shop, is located near Wingstop and is a great place to visit for a sweet treat after enjoying your wings.
What are some nearby restaurants where I can explore different cuisines around Wingstop?
Nearby options include Big Al's BBQ for barbecue and southern cuisine, and Taco Bell for fast food and Mexican dishes, providing a variety of dining experiences close to Wingstop.
Are there any nearby medical or health services near Wingstop?
Yes, there are several health and medical services nearby, including Wake Specialty Physicians Forestville Primary Care, Functional Medicine Specialist, and Dr. Radha Aluru, offering convenient access to healthcare.
Is there a nearby pharmacy or convenient store near Wingstop?
CVS Pharmacy is located near Wingstop and offers pharmacy services, convenience items, and hair supplies, making it easy to combine errands with your visit to Wingstop.