When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Raleigh Alexander Promenade. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff behavior and lack of communication.
Food Quality
While some customers enjoyed the wings and fries, many others complained about food being served cold, improperly cooked, or lacking flavor.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and a lack of proper food handling practices.
Inconsistent Experience
The overall experience varied greatly, with some customers praising the staff and food while others reported consistently negative experiences.
SL
Shenika Lunceford
Jan 5, 2026
5.0
It was pretty good haven't had wing stop from this location I would go back
KA
Kristin Allison
Jan 3, 2026
5.0
The food is always amazing and the service is great! The staff is super friendly and attentive, and every time I order from this location the experience is consistently positive.
AL
Antione Lassy
Dec 28, 2025
5.0
This place is awesome the wings are the best in the city. We plan to visit again thumbs up
JA
Jeff Allen
Dec 11, 2025
3.0
The food is good, but only if they give you what you ordered. They are usually short staffed with a huge wait for your order. Seems like an unsanitary location and staff. But Wingstop has some decent wings and fries. No dine-in here at this location.
JL
Jonas Lott
Dec 7, 2025
5.0
I don’t usually leave food reviews but this wingstop was amazing. As someone who used to work at wingstop this one was top tier. It was quick, the people were super friendly and they blessed me. Nothing but love for these folk
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Raleigh Alexander Promenade?
Wingstop Raleigh Alexander Promenade is open daily from 10:30 AM to midnight for dine-in, takeout, and delivery.
Can I order Wingstop Raleigh Alexander Promenade's wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps.
What wing flavors does Wingstop Raleigh Alexander Promenade offer?
They offer over 11 iconic flavors including Lemon Pepper and Original Hot to satisfy various cravings.
Does Wingstop Raleigh Alexander Promenade provide delivery service?
Yes, they offer delivery including same-day and no-contact delivery options.
Is there a drive-through service at this Wingstop location?
No, the Wingstop Raleigh Alexander Promenade does not have a drive-through service.
What payment options are accepted at Wingstop Raleigh Alexander Promenade?
They accept major credit cards including American Express, Discover, Mastercard, and Visa.
Where is Wingstop Raleigh Alexander Promenade located?
The address is 7880 Alexander Promenade Pl, Suite 21A, Raleigh, NC 27617, USA.
Are there other dining options near Wingstop Raleigh Alexander Promenade?
Yes, nearby dining options include Poke Bros., Hibachi 101, Red Robin Gourmet Burgers, McDonald's, Great China, and Moe's Southwest Grill, offering a variety of cuisines for you to enjoy before or after your visit.
What nearby services can I use while visiting Wingstop in Raleigh Alexander Promenade?
Nearby services include Pivot Physical Therapy for health needs, Batteries Plus Bulbs for electronics and battery requirements, and Navy Federal Credit Union for banking and loans.
Where can I enjoy coffee or get beauty treatments near Wingstop Raleigh Alexander Promenade?
You can visit Starbucks for coffee and Relax Foot Spa or Salon Blu for beauty and spa treatments conveniently located near Wingstop.