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Wingstop

3.4
(663 reviews)

Business Details

(919) 237-3919
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Raleigh Alexander Promenade. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
7880 Alexander Promenade Pl, Raleigh, NC
27617, United States

Hours

Reviews

3.4
663 reviews
5 stars
270
4 stars
108
3 stars
63
2 stars
55
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff behavior and communication.

Food Quality

While some customers enjoyed the wings and fries, others complained about food being undercooked, soggy, or not as ordered, leading to mixed reviews on food quality.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.

Staff Attitude

Multiple customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
  • CS
    Corb Storyk
    2 days ago
    2.0
    I’m just confused why the guy working the front has apple pods in and doesn’t greet people also the floor is sticky and there is literally trash on the floor have to see about the food I get home
  • MY
    Mind Your'Business
    5 days ago
    5.0
    Chris customer service was next level, he is the only reason I will return. Chris really should be in management and training others. I would give him a raise if I was in charge.
  • JZ
    Jonathan Zebraski
    5 days ago
    1.0
    No sauce on our wings, called back and they said they ran out of the requested sauce, so I asked for a different one, drive back and they said they’re out of the other sauce I was informed they had. 40 min drive each way, and they hadn’t even started the remake. So we just asked for a refund, which causes the guy in the back to make backhanded comments as I was walking out. Usually don’t care about stuff like that but it was a pretty bad experience all around, just tried to pick up from this location since it was close to my job now I know to avoid it.
  • CM
    Chris Moore
    Feb 23, 2026
    5.0
    This was my first Wingstop visit. The food was fresh and really good. I felt like it was a little pricey but the taste made up for it. Not much to see since it's pretty much a small walk-in room for quick ordering and pickup.
  • MB
    Melisande Brow
    Feb 9, 2026
    1.0
    This wingstop SUCKS. they forgot all of the sauce including extra sauce i PAID FOR and they don’t answer their phones, when i picked up my food it was cold and there is no way to dispute this through the app so they’re scammers too. the service workers always have the WORST attitudes and the wait is always a minimum of 30 minutes if not more. overall the experience was trash, this location is trash. overall don’t come here, save your money.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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