When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Raleigh New Bern Plaza. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported poor management and lack of training among staff, leading to unprofessional behavior and service.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or spoiled items, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions in bathrooms and food preparation areas.
Customer Service
Numerous customers experienced rude and unhelpful staff, with complaints about long wait times and unprofessional attitudes.
NS
Niq sparrow
Feb 10, 2026
1.0
I ordered on Jan 22,2026 & it’s currently Feb 10,2026. My order was purposely messed up. I’ve contacted STEPHONE C. The GM numerous of times for a refund that he said I would be receiving. I’ve called him repeatedly an each time he rush me off the phone & make excuses for my refund. As of today I still have NOT received my refund. I will never eat at this location again !
RM
Riyadh Meah
Jan 26, 2026
1.0
They need better management and training. Just awful.
YH
yung H.o
Jan 24, 2026
1.0
They need to fire everyone at this location.
SN
Sarena N
Jan 21, 2026
1.0
The individual who claims to be the manager, Lydia, is frequently outside smoking marijuana during work hours and displays rude and disrespectful behavior toward customers and employees particularly a kind mother and daughter who are always working when I come in. This creates an uncomfortable and unprofessional environment.
The atmosphere in this restaurant needs serious improvement. This is by far the worst Wingstop location in Raleigh, largely due to the behavior and conduct of the person identifying herself as the manager.
JM
Janet Marquez
Jan 13, 2026
4.0
Bathrooms need work no soap in site, scary. Pricey, this needs work!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Raleigh New Bern Plaza?
Wingstop Raleigh New Bern Plaza is open every day from 10:30 AM to midnight.
Does Wingstop Raleigh New Bern Plaza offer delivery services?
Yes, delivery is available daily from 10:30 AM to midnight, including same day and no-contact delivery options.
Can I pick up my order in-store at Wingstop Raleigh New Bern Plaza?
Yes, in-store pickup is available daily from 10:30 AM to midnight.
Does Wingstop Raleigh New Bern Plaza provide drive-through service?
No, Wingstop Raleigh New Bern Plaza does not have drive-through service.
What types of payment does Wingstop Raleigh New Bern Plaza accept?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
What kind of menu items can I expect at Wingstop Raleigh New Bern Plaza?
The menu features classic and boneless wings, tenders, and signature sides like hand-cut fries, Cajun Fried Corn, and Buffalo Ranch Fries with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is there an app to order from Wingstop Raleigh New Bern Plaza?
Yes, you can order through the Wingstop app available on both iOS and Android, or order online via their website.
What nearby dining options are available around Wingstop Raleigh New Bern Plaza?
Nearby dining options include Quiznos for sandwiches, El Tapatio for Mexican cuisine, Remington Grill Burgers & BBQ for barbecue, FatBoys Kitchen for American fare, and Secrets Cajun Kitchen for Cajun and Creole dishes.
What can I do near Wingstop Raleigh New Bern Plaza for shopping or entertainment?
There are several nearby shops such as Rent-A-Center for appliances and electronics, GameStop and New Bern Commons - GameStop for video games and entertainment, Sally Beauty for beauty supplies, and ToteBoys' Raleigh for discount shopping.
Are there financial services or ATMs near Wingstop Raleigh New Bern Plaza?
Yes, you can find CoinFlip Bitcoin ATM at Kure CBD & Vape, Wells Fargo ATM, and other nearby financial services conveniently located near Wingstop.
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