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Wingstop

3.5
(1023 reviews)

Business Details

4531 New Bern Avenue, Raleigh, NC
27610, United States
(919) 561-6161
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Raleigh New Bern Plaza. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4531 New Bern Avenue, Raleigh, NC
27610, United States

Hours

Reviews

3.5
1,023 reviews
5 stars
434
4 stars
181
3 stars
93
2 stars
80
1 star
235

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor management and lack of training among staff, leading to unprofessional behavior and service.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or spoiled items, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions in bathrooms and food preparation areas.

Customer Service

Numerous customers experienced rude and unhelpful staff, with complaints about long wait times and unprofessional attitudes.
  • NS
    Niq sparrow
    Feb 10, 2026
    1.0
    I ordered on Jan 22,2026 & it’s currently Feb 10,2026. My order was purposely messed up. I’ve contacted STEPHONE C. The GM numerous of times for a refund that he said I would be receiving. I’ve called him repeatedly an each time he rush me off the phone & make excuses for my refund. As of today I still have NOT received my refund. I will never eat at this location again !
  • RM
    Riyadh Meah
    Jan 26, 2026
    1.0
    They need better management and training. Just awful.
  • YH
    yung H.o
    Jan 24, 2026
    1.0
    They need to fire everyone at this location.
  • SN
    Sarena N
    Jan 21, 2026
    1.0
    The individual who claims to be the manager, Lydia, is frequently outside smoking marijuana during work hours and displays rude and disrespectful behavior toward customers and employees particularly a kind mother and daughter who are always working when I come in. This creates an uncomfortable and unprofessional environment. The atmosphere in this restaurant needs serious improvement. This is by far the worst Wingstop location in Raleigh, largely due to the behavior and conduct of the person identifying herself as the manager.
  • JM
    Janet Marquez
    Jan 13, 2026
    4.0
    Bathrooms need work no soap in site, scary. Pricey, this needs work!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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