When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Raleigh New Hope Church Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Several reviews mentioned food being overcooked, bland, or causing food poisoning, indicating a decline in food quality.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty floors and unsanitary food handling practices.
Management Issues
Feedback indicated a lack of effective management and organization, leading to chaotic service and poor customer experiences.
ES
Emmanuel Spence
Feb 19, 2026
5.0
The manager Jonathan was very understanding of my religious and dietary needs, at 12:50am. Without attitude may I
It would be nice if he could whip the Cary and Morrisville stores into shape.
JM
Jalo Maine
Feb 6, 2026
2.0
Came in last night. Waited 10 minutes and wasn’t acknowledged. After working long shifts you just kinda want your food and wanna go home. The girls were listing to music and ignoring me. As a customer you shouldn’t have to wait long periods of time to get food you already paid for while it’s sitting on the shelf!
JT
jairo Troconiz
Jan 28, 2026
5.0
Buen pollo
NB
Nahkai bass
Jan 17, 2026
5.0
Don't know what changed with the staff/management, but this went from a sketch place where i would wait 40+ minutes to get an order that was supposed to be ready an hour ago to and things would still be missing or wrong to one of my best wingstop experiences back to back. The last few orders we have gotten everything we asked and it was on point! Super well seasoned extra crispy fries, heavily sauced lemon pepper and fiery lime wings, extra crispy! Keep it up whatever yall doing in there now!
SC
S Combs
Jan 12, 2026
1.0
I picked up a to go order about 7 pm tonight. The order was wrong. When I tried to get it corrected, the employee who said he was the manger, could care less. He told me if I had a problem to take it up with corporate. Worst customer service I have ever gotten.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop on New Hope Church Rd in Raleigh?
Wingstop Raleigh New Hope Church Rd is open from 10:30 AM to 1:00 AM every day of the week.
Does Wingstop Raleigh New Hope Church Rd offer delivery services?
Yes, Wingstop offers delivery from 10:30 AM to 1:00 AM daily with options for same-day and no-contact delivery.
Can I pick up my order in store at Wingstop on New Hope Church Rd?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through service available at Wingstop Raleigh New Hope Church Rd?
No, this Wingstop location does not have a drive-through service.
What payment options are accepted at Wingstop New Hope Church Rd?
The location accepts American Express, Discover, MasterCard, and Visa credit cards.
What types of wings and flavors can I order at Wingstop Raleigh?
You can enjoy classic or boneless wings, tenders, and over 11 iconic flavors including Lemon Pepper and Original Hot, plus signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
Where is Wingstop Raleigh New Hope Church Rd located?
It is located at 1721 New Hope Church Rd Ste 112, Raleigh, NC 27609, USA.
Are there any furniture stores near Wingstop on New Hope Church Rd?
Yes, Diamond Modern Furniture is a nearby furniture store you can visit for your shopping needs.
What mobile phone stores are close to Wingstop Raleigh New Hope Church Rd?
Nearby mobile phone stores include Talk 4 Less Wireless-New Hope Church Rd, Cricket Wireless Authorized Retailer, Verizon Wireless, Metro by T-Mobile, and Wireless Shop.
What dining options are available near Wingstop on New Hope Church Rd?
Close to Wingstop, you can find several restaurants such as Jason's Deli, New China King (Chinese/Asian), Las Marias (Tex-Mex/Mexican), and Manhattan Pizza.
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