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Wingstop

3.5
(976 reviews)

Business Details

(984) 217-5995
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Raleigh New Hope Church Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1721 New Hope Church Rd Ste 112, Raleigh, NC
27609, United States

Hours

Reviews

3.5
976 reviews
5 stars
428
4 stars
178
3 stars
81
2 stars
62
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Several reviews mentioned food being overcooked, bland, or causing food poisoning, indicating a decline in food quality.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty floors and unsanitary food handling practices.

Management Issues

Feedback indicated a lack of effective management and organization, leading to chaotic service and poor customer experiences.
  • ES
    Emmanuel Spence
    Feb 19, 2026
    5.0
    The manager Jonathan was very understanding of my religious and dietary needs, at 12:50am. Without attitude may I It would be nice if he could whip the Cary and Morrisville stores into shape.
  • JM
    Jalo Maine
    Feb 6, 2026
    2.0
    Came in last night. Waited 10 minutes and wasn’t acknowledged. After working long shifts you just kinda want your food and wanna go home. The girls were listing to music and ignoring me. As a customer you shouldn’t have to wait long periods of time to get food you already paid for while it’s sitting on the shelf!
  • JT
    jairo Troconiz
    Jan 28, 2026
    5.0
    Buen pollo
  • NB
    Nahkai bass
    Jan 17, 2026
    5.0
    Don't know what changed with the staff/management, but this went from a sketch place where i would wait 40+ minutes to get an order that was supposed to be ready an hour ago to and things would still be missing or wrong to one of my best wingstop experiences back to back. The last few orders we have gotten everything we asked and it was on point! Super well seasoned extra crispy fries, heavily sauced lemon pepper and fiery lime wings, extra crispy! Keep it up whatever yall doing in there now!
  • SC
    S Combs
    Jan 12, 2026
    1.0
    I picked up a to go order about 7 pm tonight. The order was wrong. When I tried to get it corrected, the employee who said he was the manger, could care less. He told me if I had a problem to take it up with corporate. Worst customer service I have ever gotten.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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