Brand Certified
Wingstop
3.8(241 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
8215 Fayetteville Road, Raleigh, NC
27603, United States
Certified by Wingstop • Mar 01, 2026
(919) 322-4142
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Raleigh Fayetteville Road. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.8
241 reviews
5 stars
133
4 stars
29
3 stars
20
2 stars
17
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor customer service, and staff being unhelpful or rude.
Food Quality
Mixed reviews on food quality; some enjoyed the wings while others found them overcooked, cold, or poorly seasoned.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and lack of proper food handling practices.
Staff Performance
Inconsistent staff performance noted, with some employees praised for friendliness while others were criticized for being unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and issues with refunds or replacements.
- YSYasser selwaieh3 days ago1.0This was one of the most unacceptable experiences I’ve ever had. I placed and paid for my order, received confirmation that my food was ready, and arrived before midnight — during their posted business hours. The doors were locked, but someone was clearly inside. I spoke to her, explained that my order was already prepared and paid for, and she simply told me they were closed and refused to give me my food. They took my money and kept my order. That’s not just bad customer service — that’s completely unprofessional and unacceptable. It would have taken seconds to hand me what I had already paid for. Instead, I was left outside with no food and no refund. If you’re going to close early, stop accepting orders. Don’t charge customers and then deny them what they paid for. I will not be returning, and I strongly caution others before ordering from here.
- CMClara MooreFeb 18, 20265.0Great experience at Wingstop! The wings were fresh, hot, and full of flavor. Staff were friendly and the order came out quickly. The restaurant was clean and well organized. Definitely one of our go-to spots for wings. We’ll be back!
- JSJonathan StewartFeb 11, 20265.0I placed an order on Super Bowl Sunday and ended up getting myself into chaos. Had to wait a long time then eventually went to the store to pickup my food but it was packed with people because the system was down. Pure chaos in there and I wasted a lot of time, I was angry and ready to never visit a Wingstop again. The next day I got a call from Holly who was doing everything in her power to make things right. I was refunded and got my order re made. Without Holly I would probably never spend another dollar at Wingstop but thanks to her efforts I am walking away happy and will continue being Wingstop customer
- KMKristin McCleaveFeb 10, 20265.0We ordered on Super Bowl Sunday and something happened to their system and it went down. I was honestly so impressed with how they handled everything with it being so chaotic. Our order was great and everyone was still being so polite and nice. If they can handle the pressure of that with a smile I know they are good to go on normal days. Will be ordering again!
- AHAmy HartFeb 9, 20264.0We have ordered from this location a few times and find their wings/fires to be very good. We ordered last night for the Super Bowl and they had a very rough night! My son who picked up the food said their ordering system went down which made his wait very long and our order was incorrect. I filled out a form online to complain and the manager called me back the very next day (today) to refund my total order. While it was very inconvenient and disappointing I appreciate their immediate and gracious response to my complaint. Let's hope next time is better!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Raleigh Fayetteville Road?
Wingstop Raleigh Fayetteville Road is open daily from 10:30 AM to midnight (00:00).
Does Wingstop Raleigh Fayetteville Road offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order Wingstop Raleigh Fayetteville Road's wings online?
Yes, you can order online for carryout or delivery via their website or app.
What types of wings and flavors are available at Wingstop Raleigh Fayetteville Road?
They offer classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What payment methods does Wingstop Raleigh Fayetteville Road accept?
They accept American Express, Discover, Mastercard, and Visa.
Is there a drive-through service available at Wingstop Raleigh Fayetteville Road?
No, the drive-through is closed at this location.
What nearby restaurants can I visit near Wingstop Raleigh Fayetteville Road?
Nearby restaurants include Taco Bell, China Wok, Papa Johns Pizza, Subway, and Hibachi Bowl, giving you several dining options in the area.
Where can I get a coffee or snack near Wingstop Raleigh Fayetteville Road?
Dunkin' and Peach Cobbler Factory are nearby for coffee and snacks, perfect for a quick treat before or after your Wingstop visit.
Are there any automotive services near Wingstop Raleigh Fayetteville Road?
Yes, there are several including Autobell Car Wash, Take 5 Oil Change, Joseph Motors Inc, and Habit Moto if you need vehicle services.
What beauty and salon services can I find near Wingstop Raleigh Fayetteville Road?
Nearby beauty services include Kait’s Kuts, Molly at Serenity Salon, Jillian At Serenity, Serenity Hair, A Plus Nail Spa, and Great Clips for hair and nail care.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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