Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,367 reviews
5 stars
326
4 stars
271
3 stars
175
2 stars
137
1 star
458
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated.
Order Accuracy
A significant number of customers reported receiving incorrect orders or missing items, leading to frustration.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, often with no clear communication.
Food Quality
Several reviews noted issues with food temperature and freshness, with complaints about cold or improperly prepared items.
Management Issues
There were mentions of poor management and lack of leadership, contributing to the overall negative experience.
- DLDavid LeedsNov 4, 20251.0Nasty filthy dirty unorganized rude slow mean disrespectful out of uniform . Just a TERRIBLE excuse for a wendies and I am now a McDonald's guy
- AAaribanOct 31, 20251.0NEVER AGAIN! my fries were raw, cookies burnt , a women at the DT RUDE , I just asked for a straw for my drink and she answered back with an attitude and she didn't even look at me in the face .. be shame, change your attitude and job!
- EBErin BrownOct 19, 20252.0Rude. Failed to confirm my order. So that I could make sure I was paying for the right order. Then accused of just sitting there staring. Failed to offer me a receipt. Still didn’t even get my order, right
- SMShiny ManassehOct 17, 20251.0Worst customer experience! I’d rather go to any other road side food counter rather than this. The attitude of the staff is at its worst. Initiated the pickup order after my arrival and upon asking the update, throwing off an attitude. I hope the wendy’s corporate supervise and take care of the customer experience.
- LJLeanne JanisOct 1, 20254.0The food and the atmosphere were great! My only negative part of the review is that we did stand quite a long time, waiting for service. Several employees walked up and saw us, but just walked away, without addressing or helping us. They seemed more focused on the drive thru.
Frequently Asked Questions About Wendy's
Is 8000 Pooler Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Raleigh, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Raleigh, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 900-8989.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 8000 Pooler Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Raleigh, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 8000 Pooler Ave, Raleigh, NC?
The drive-thru at this Wendy's location is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's location offer delivery and takeout?
Yes, Wendy's at 8000 Pooler Ave offers delivery and takeout services. You can order through the Wendy's app or their website.
Is the Wendy's at 8000 Pooler Ave currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What meals are served at Wendy's on Pooler Ave?
Wendy's serves breakfast, lunch, and dinner at this location.
How can I contact Wendy's at 8000 Pooler Ave for feedback or questions?
You can reach Wendy's customer care via live chat or call 888-624-8140. For direct contact with this location, call (919) 900-8989.
What payment options are accepted at Wendy's on Pooler Ave?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Where can I access the menu and order online for this Wendy's?
You can view the menu at https://menu.wendys.com and place orders online at https://order.wendys.com for this location.
Are there other dining options near Wendy's at 8000 Pooler Ave?
Yes, nearby dining options include Tasu (a sushi and Japanese restaurant), Jimmy John's sandwich shop, Pei Wei Asian Kitchen, Plaza Azteca Mexican restaurant, Firehouse Subs, Flame Kabob Mediterranean eatery, and Carolina Ale House sports bar.
What nearby stores and services are close to Wendy's on Pooler Ave?
Close by are Petco Animal Supplies, Rug & Home furniture store, Fuel Stop gas station, Bath & Body Works, UPS Alliance Shipping Partner, AT&T Store, Debby's Hallmark Shop, Mattress Firm, USPS, Bank of America Financial Center, Sport Clips Haircuts, Best Price Cleaners, Paws Fur Grooming, Define Brows & Spa, Michaels arts and crafts, and Gamer Doc video game store.
How can nearby businesses like Fuel Stop or UPS Alliance Shipping Partner be helpful to customers visiting Wendy's?
Customers can fuel their vehicles at nearby Fuel Stop before or after dining at Wendy's. UPS Alliance Shipping Partner nearby offers convenient shipping and courier services, making errands easier while visiting the area.