Wendy's

2.9
1372 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8000 Pooler Ave, Raleigh, NC
27617, United States

Hours

Reviews

2.9
1,372 reviews
5 stars
326
4 stars
271
3 stars
175
2 stars
139
1 star
461

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Customers reported issues with food preparation, including undercooked items, missing ingredients, and overall dissatisfaction with the food served.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.

Management Issues

There were complaints about poor management and lack of training for staff, leading to a chaotic and unprofessional environment.
  • DR
    Diane Rahn
    Dec 18, 2025
    2.0
    The worst part of when you want to eat is when your bun is hard as a rock and the burger is extremely undercooked. Gotta do better Wendy's
  • RS
    Rohit Sondankar
    Dec 14, 2025
    1.0
    Mean staff with rude behavior. I asked for a glass of water and the person at the pick up door behaved as if I asked them a share in their property. There are many other Wendy’s locations near by please go there and avoid this place.
  • CT
    Colin T.
    Dec 12, 2025
    1.0
    No receipt given, food missing, new chicken tenders were suspicious, bad meat. The drive thru worker was rude. Definitely won’t be returning
  • MH
    Marcus Hanlin
    Dec 5, 2025
    2.0
    Food is usually good enough, it's just some of the employees that have terrible attitudes every single time.
  • EP
    Ed Palpant
    Dec 1, 2025
    1.0
    I agree with many other posters, don’t bother going here. I went for the last time today. I was craving a frosty that they didn’t have available, so I ordered the tenders they were advertising. They only had two of the tender dips available. The drink was mostly ice, I had to wait in line forever, the staff wasn’t friendly or attentive, and I had to wait after paying because they weren’t ready. The manager or owner here should be fired.

Frequently Asked Questions About Wendy's

Is 8000 Pooler Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 8000 Pooler Ave, Raleigh, NC?

The drive-thru at this Wendy's location is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.