Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers reported issues with food preparation, including undercooked items, missing ingredients, and overall dissatisfaction with the food served.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Management Issues
There were complaints about poor management and lack of training for staff, leading to a chaotic and unprofessional environment.
DR
Diane Rahn
Dec 18, 2025
2.0
The worst part of when you want to eat is when your bun is hard as a rock and the burger is extremely undercooked. Gotta do better Wendy's
RS
Rohit Sondankar
Dec 14, 2025
1.0
Mean staff with rude behavior. I asked for a glass of water and the person at the pick up door behaved as if I asked them a share in their property. There are many other Wendy’s locations near by please go there and avoid this place.
CT
Colin T.
Dec 12, 2025
1.0
No receipt given, food missing, new chicken tenders were suspicious, bad meat. The drive thru worker was rude. Definitely won’t be returning
MH
Marcus Hanlin
Dec 5, 2025
2.0
Food is usually good enough, it's just some of the employees that have terrible attitudes every single time.
EP
Ed Palpant
Dec 1, 2025
1.0
I agree with many other posters, don’t bother going here. I went for the last time today. I was craving a frosty that they didn’t have available, so I ordered the tenders they were advertising. They only had two of the tender dips available. The drink was mostly ice, I had to wait in line forever, the staff wasn’t friendly or attentive, and I had to wait after paying because they weren’t ready. The manager or owner here should be fired.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 8000 Pooler Ave, Raleigh, NC?
The drive-thru at this Wendy's location is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's location offer delivery and takeout?
Yes, Wendy's at 8000 Pooler Ave offers delivery and takeout services. You can order through the Wendy's app or their website.
Is the Wendy's at 8000 Pooler Ave currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What meals are served at Wendy's on Pooler Ave?
Wendy's serves breakfast, lunch, and dinner at this location.
How can I contact Wendy's at 8000 Pooler Ave for feedback or questions?
You can reach Wendy's customer care via live chat or call 888-624-8140. For direct contact with this location, call (919) 900-8989.
What payment options are accepted at Wendy's on Pooler Ave?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Where can I access the menu and order online for this Wendy's?
You can view the menu at https://menu.wendys.com and place orders online at https://order.wendys.com for this location.
Are there other dining options near Wendy's at 8000 Pooler Ave?
Yes, nearby dining options include Tasu (a sushi and Japanese restaurant), Jimmy John's sandwich shop, Pei Wei Asian Kitchen, Plaza Azteca Mexican restaurant, Firehouse Subs, Flame Kabob Mediterranean eatery, and Carolina Ale House sports bar.
What nearby stores and services are close to Wendy's on Pooler Ave?
Close by are Petco Animal Supplies, Rug & Home furniture store, Fuel Stop gas station, Bath & Body Works, UPS Alliance Shipping Partner, AT&T Store, Debby's Hallmark Shop, Mattress Firm, USPS, Bank of America Financial Center, Sport Clips Haircuts, Best Price Cleaners, Paws Fur Grooming, Define Brows & Spa, Michaels arts and crafts, and Gamer Doc video game store.
How can nearby businesses like Fuel Stop or UPS Alliance Shipping Partner be helpful to customers visiting Wendy's?
Customers can fuel their vehicles at nearby Fuel Stop before or after dining at Wendy's. UPS Alliance Shipping Partner nearby offers convenient shipping and courier services, making errands easier while visiting the area.