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Numerous reviews highlighted rude and unhelpful staff, with several customers experiencing poor interactions with management.
Order Accuracy
Many customers reported receiving incorrect orders, with some stating that their food was missing items or not what they requested.
Food Quality
Several reviews mentioned cold or subpar food quality, including complaints about stale or overcooked items.
Service Speed
Customers frequently noted long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty dining areas and poorly maintained facilities.
TM
Taliaya Momay
Feb 19, 2026
5.0
I visited this location, and had a great experience I was offered the new product as well as an upsize on my meals, and because I was offered I did the up size. I was also offered dessert and might I say that cookie was so fresh I went inside and ordered 5 more and was greeted with a smile. I give this Wendy’s a 5 star rating, and will definitely return!
RS
Riley Snowe
Jan 18, 2026
1.0
Absolutely abismal customer service. Lady taking the order didn't put in the right order, so when we mentioned it was supposed to be a large and she got what we were supposed to get, she replied with a snarky "well you didn't pay for it."
We bit our tongue at her comment. Everyone else in the back seemed to be nice, audibally shocked when we ordered 30 nuggets. They were also out of chocolate frosties and out of honey mustard.
OR
olman rose
Jan 14, 2026
3.0
I know that these kind of fast food places have a hard time keeping staff and are short staffed most of the time. But it is called fast food for a reason, it is supposed to be in you hands fast. I sat in line for over ten minutes to order my food and waited for over fifteen minutes and they still got it wrong. I only ordered a burger and fries, a drink and a frosty. What I got was a bag and a frosty and drink, I pulled over in the parking lot and opened the bag and there was the burger and no fries. I got out of my car and went inside and still had to wait another five minutes to get my fries. Long story short, I spent my whole lunch getting my food. It should have taken fifteen or twenty minutes to get my food.for what they charge for food, the service should be a lot better.
KC
Kimberly Connor
Jan 2, 2026
1.0
It's a semi new building and location. But the person working the drive thru (appears to be a manager/supervisor) is rude and short for no apparent reason. He should consider another line of work.
SP
SJ P
Jan 1, 2026
1.0
Waited a while at the drive through. Cars in front of me drive off, tired if waiting. I wish I'd done the same. It took a while before someone helped me at the drive in window. The food was subpar. The fries weren't hot and had a greasy taste. I ended up tossing them. My chicken sandwich wasn't much better. I'd be hard pressed to return.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 8050 Ten-Ten Road, Raleigh, NC?
The drive-thru at this Wendy's is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Raleigh, NC serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout?
You can order through Wendy's app or at order.wendys.com by selecting this location and choosing delivery or takeout options.
Is this Wendy's location currently hiring in Raleigh, NC?
To see current job openings at this Wendy's or nearby locations, visit the Wendy's Careers page and search for Raleigh, NC.
What payment options does Wendy's at 8050 Ten-Ten Road accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I get nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen details are available at order.wendys.com, the Wendy's mobile app, and inside the restaurant on posted materials.
What are some nearby places to Wendy's at 8050 Ten-Ten Road that customers might visit?
Nearby places include Harris Teeter grocery store, Starbucks coffee shop, and Blue Rhino Propane Exchange, offering convenience and refreshments before or after your meal.
How can nearby transit or amenities help me find or access Wendy's at 8050 Ten-Ten Road?
You can use nearby landmarks like the Wells Family Dental Group and First National Bank ATM as reference points to locate Wendy's easily.
Are there other dining options near Wendy's at 8050 Ten-Ten Road?
Yes, nearby dining options include ZENSHI Handcrafted Sushi for Asian cuisine, China Moon for Chinese food, and McDonald’s for fast food alternatives.
How can I contact Wendy's at 8050 Ten-Ten Road for feedback or questions?
You can reach the location directly at (919) 329-8224, or provide feedback via the Wendy's Contact page or Customer Satisfaction Survey online.
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