Wendy's

3.4
2143 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4750 Capital Blvd., Raleigh, NC
27616, United States

Hours

Reviews

3.4
2,143 reviews
5 stars
736
4 stars
477
3 stars
321
2 stars
187
1 star
422

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several instances of staff being unhelpful or dismissive.

Food Quality

There were numerous complaints about incorrect orders, food being cold or stale, and even instances of food poisoning.

Bathroom Policy

Customers expressed frustration over the locked bathroom policy, requiring a purchase to use the facilities, which led to negative experiences.

Cleanliness

Several reviews mentioned issues with cleanliness in the dining area and restrooms, impacting the overall dining experience.

Service Speed

Customers frequently noted long wait times in both the drive-thru and inside the restaurant, contributing to dissatisfaction.
  • DC
    Doug Curtin
    Dec 30, 2025
    4.0
    Friendly service and food was ok. My mom likes their chilli for some reason.
  • CN
    Consuela Newhams
    Dec 11, 2025
    1.0
    I've eaten drive thru here several times while being in Raleigh as I'm not from the area. I've never seen a fast rood restaurant with literally locked bathroom doors and signs on them. I will never eat here again because that's bullshit. If you can't police your bathrooms without locks you need to do better. I didn't get food this time but needed to use the bathroom so I stopped in. This turned me off so quick, I will not be back.
  • JJ
    Jubei
    Dec 7, 2025
    1.0
    Food portions have gotten much smaller—the patty was so small I thought they forgot to put one on the bun. For the price you pay at fast food restaurants these days, you’re better off going to a Chipotle or Jersey Mikes. The service here was great, though, and the staff was very friendly.
  • VE
    Viviprici E
    Dec 7, 2025
    5.0
    I want to give a huge shout-out to Isaac at Wendy’son capital blvd. He went above and beyond for me! After my initial order came out incorrect, he personally came out several times to make sure I received exactly what I ordered. He was incredibly kind, patient, and understanding the entire time. You can tell he’s a hard worker who really cares about doing his job well and making customers feel taken care of. Thank you, Isaac — your great service truly made a difference! 🧡🍔
  • TA
    Tommy A.
    Dec 6, 2025
    1.0
    This location is absolute garbage so bad that I threw my burger out the window without taking a bite. They also got my drink wrong which was no biggie to me, but when they got the burger wrong it was annoying, and then there’s the mysterious liquid that’s made the entire top of the burger soggy. I’m not taking a chance on that. I’m never making the mistake again of going to that location again, and I hope you do not either.

Frequently Asked Questions About Wendy's

Is North Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-through at Wendy's on Capital Blvd?

The drive-through is open daily from 8:00 AM to 2:00 AM.