Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,963 reviews
5 stars
597
4 stars
393
3 stars
302
2 stars
195
1 star
476
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed feedback on food quality; while some customers enjoyed their meals, others reported cold food and incorrect orders.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of supervision.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or incomplete orders.
- AKANITA KEITH5 days ago4.0Staff was attentive and smiled to take my order. Order was hot and correct. Service was great
- LJLarry JacksonJan 3, 20261.0Food is what you expect but customer service at the drive thru window over simple requests that every other store does is bottom tier. Will never come to this Wendy’s again and wouldn’t recommend anyone else do so either. Drive a little further down the road to the one in Cary for better service and experience
- MGMichael GilbertDec 11, 20252.0Person taking the order was eating Taco Bell, yelling at the manager to give her her finger back. She was cursing under her breath. Dave(manager) came to help. She didn't think he was competent. Other manager T asked if I had ordered but didn't offer to take my order. The woman taking my order didn't ask if I wanted a large meal. I told her I wanted it large and then she complained to me and the staff that I told her too late. Her manager then said she wasn't following the script. I am a life long Wendys consumer. I am not sure I will go back to this wendys
- ADAli DeekNov 30, 20251.0The manager who works at night is disrespectful; I hope she will show some respect.
- JMJonathan MarcianoNov 25, 20255.0Jesus is blessed and wonderful! Giving our lives to The LORD through his Christ/Only Begotten son, will set us free to go and sin NO more! You are loved.
Frequently Asked Questions About Wendy's
Is Western Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Western Blvd?
The drive-thru is open Monday to Wednesday and Sunday from 8:00 AM to 2:00 AM, and Thursday to Saturday from 8:00 AM to 3:00 AM.
Does Wendy's on Western Blvd offer delivery and takeout options?
Yes, this location offers both delivery and takeout services. You can order via the Wendy's app or online at order.wendys.com.
Is breakfast served at the Wendy's on Western Blvd in Raleigh, NC?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact the Wendy's on Western Blvd for questions or feedback?
You can call them directly at (919) 821-3099 or provide feedback via their Customer Care team through the contact page at wendys.com/contact-us or by filling out the Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website and app under each specific menu item. Nutrition posters are also located in the restaurant.
What payment options are accepted at Wendy's on Western Blvd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby food options close to Wendy's on Western Blvd?
Nearby dining options include McDonald's, Dairy Queen, Taco Bell, Bojangles', and Sushi Nine, offering a variety of fast food, ice cream, Mexican, chicken, and Asian cuisines.
What nearby services can I visit around Wendy's on Western Blvd?
Nearby services include Julian's Auto Clinic Service for automotive repairs, Lamar PC for IT and computer repair, and Boulevard Animal Hospital for pet care.
Are there nearby beauty and grooming options near Wendy's on Western Blvd?
Yes, close by you can find AfroLy Hair Salon, Rob battsman the barber, Mybundlesgalore beauty salon, and College View Barber Shop and Salon.
Is there public transportation or taxi services near Wendy's on Western Blvd to help reach the location?
Taxi RDU Cab is nearby, offering taxi and airport shuttle services, which can assist customers in reaching Wendy's conveniently.