Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, indifferent, or unhelpful.
Order Accuracy
Many customers reported receiving incorrect orders, with issues such as missing items and wrong food being common.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.
Wait Times
Customers frequently experienced long wait times, both in the drive-thru and for mobile orders, leading to frustration.
Cleanliness
Some reviews noted unsanitary conditions, including dirty bathrooms and unkempt dining areas.
LC
Lizzy Curtis
Nov 8, 2025
1.0
Do not eat here. Me and my friends got three chicken sandwhich meals and they told us to wait on fires and we waited 30 mins cause they forgot to make the chicken sandwhiches but had the fries… smh
WW
William Williams
Nov 7, 2025
2.0
Honey chicken sandwich smelled like old pee and sprite was more carbonation than syrup.
ND
n davis
Nov 4, 2025
5.0
The food, hamburger and fries were delicious
DC
danny c
Oct 26, 2025
1.0
horrible customer service. no respect for there customers time and money.
CM
Carolina Martinez
Oct 21, 2025
1.0
Disappointed. They asked if we wanted to upsize to a large for just .50 cents we said yes, the total then proceeds to jump up $3 each and then here’s the BEST part they dumped a small fry into a large fry container and handed it to us…the container was basically empty I will attach the photos..…they give no receipts and they also never ask to scan for points or even speak about the reward program. We had to repeat our order multiple times and even then we got the wrong sauces, just 0/10 service, quality and food. Ripping people off, be careful!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Raleigh, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Raleigh, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 821-3099.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Western Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Raleigh, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Western Blvd?
The drive-thru is open Monday to Wednesday and Sunday from 8:00 AM to 2:00 AM, and Thursday to Saturday from 8:00 AM to 3:00 AM.
Does Wendy's on Western Blvd offer delivery and takeout options?
Yes, this location offers both delivery and takeout services. You can order via the Wendy's app or online at order.wendys.com.
Is breakfast served at the Wendy's on Western Blvd in Raleigh, NC?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact the Wendy's on Western Blvd for questions or feedback?
You can call them directly at (919) 821-3099 or provide feedback via their Customer Care team through the contact page at wendys.com/contact-us or by filling out the Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website and app under each specific menu item. Nutrition posters are also located in the restaurant.
What payment options are accepted at Wendy's on Western Blvd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby food options close to Wendy's on Western Blvd?
Nearby dining options include McDonald's, Dairy Queen, Taco Bell, Bojangles', and Sushi Nine, offering a variety of fast food, ice cream, Mexican, chicken, and Asian cuisines.
What nearby services can I visit around Wendy's on Western Blvd?
Nearby services include Julian's Auto Clinic Service for automotive repairs, Lamar PC for IT and computer repair, and Boulevard Animal Hospital for pet care.
Are there nearby beauty and grooming options near Wendy's on Western Blvd?
Yes, close by you can find AfroLy Hair Salon, Rob battsman the barber, Mybundlesgalore beauty salon, and College View Barber Shop and Salon.
Is there public transportation or taxi services near Wendy's on Western Blvd to help reach the location?
Taxi RDU Cab is nearby, offering taxi and airport shuttle services, which can assist customers in reaching Wendy's conveniently.