Wendy's

3.2
1960 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3715 Western Blvd., Raleigh, NC
27606, United States

Hours

Reviews

3.2
1,960 reviews
5 stars
594
4 stars
393
3 stars
303
2 stars
194
1 star
476

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, indifferent, or unhelpful.

Order Accuracy

Many customers reported receiving incorrect orders, with issues such as missing items and wrong food being common.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Wait Times

Customers frequently experienced long wait times, both in the drive-thru and for mobile orders, leading to frustration.

Cleanliness

Some reviews noted unsanitary conditions, including dirty bathrooms and unkempt dining areas.
  • LC
    Lizzy Curtis
    Nov 8, 2025
    1.0
    Do not eat here. Me and my friends got three chicken sandwhich meals and they told us to wait on fires and we waited 30 mins cause they forgot to make the chicken sandwhiches but had the fries… smh
  • WW
    William Williams
    Nov 7, 2025
    2.0
    Honey chicken sandwich smelled like old pee and sprite was more carbonation than syrup.
  • ND
    n davis
    Nov 4, 2025
    5.0
    The food, hamburger and fries were delicious
  • DC
    danny c
    Oct 26, 2025
    1.0
    horrible customer service. no respect for there customers time and money.
  • CM
    Carolina Martinez
    Oct 21, 2025
    1.0
    Disappointed. They asked if we wanted to upsize to a large for just .50 cents we said yes, the total then proceeds to jump up $3 each and then here’s the BEST part they dumped a small fry into a large fry container and handed it to us…the container was basically empty I will attach the photos..…they give no receipts and they also never ask to scan for points or even speak about the reward program. We had to repeat our order multiple times and even then we got the wrong sauces, just 0/10 service, quality and food. Ripping people off, be careful!!

Frequently Asked Questions About Wendy's

Is Western Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.