Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,624 reviews
5 stars
607
4 stars
388
3 stars
229
2 stars
146
1 star
254
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness and Safety
Several customers noted unsanitary conditions in the restaurant and expressed concerns about safety due to loitering and the presence of homeless individuals.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
- LLLizDec 29, 20253.0Wasn't horrible alot better than white oak location. Food was good and seemed fresh
- ECEarlene CofieldDec 11, 20252.0Usually the food at new bern Ave location is great but on 12/10/25 I purchased four large chillies. I was disappointed to see what I received was more like soup than chilli.
- RPRev ParksDec 10, 20253.0I come to eat here often at lunchtime, around 1-2pm and the young boy at the window doesn’t speak. He could be shy but he’s old enough to speak up and be polite. Also the food is mediocre. Never hot/fresh. Sometimes the bigger light complexion guy will hand the food out but he’s always on the phone not even looking at me handing the food out the window. There is an older lady who is pretty nice every time I encounter her. The food was much better though 2 years ago when I first started coming.
- DHDavid HarwellNov 24, 20251.0Didn't put part of my order in the bag. Had to drive around again to collect the missing item. I also stopped at the board to order a few more items. They got that wrong too. Told me to pull forward but before I did I got a lecture from the manager about being specific. They came out with the second order, still missing the first order item. I had to stop get out and go inside and get my credit card a d receipt too. Regional manager I hope you are paying attention. That store manager has no business serving customers. Telling me im an inconvenience. I tell you what that whole 45min was a waste of everyone's time. How about get orders correct. Also, the items were stone cold. Steer clear of this Wendys.
- EJE McIver Jr.Nov 20, 20253.0WHY ON EARTH would you serve fries with NO SALT???Do y'all forget to sprinkle the fries or what. McDonald's me please! Heck, Bojangles me plz! Anywhere that salts their fries me plz!!! That's why ppl eat french fries!!! I shouldn't have to ask for a salt packet- just to be given a whole handful of salt packets... for a JR. FRIES!!! MIMS!!! No wonder Wendy's isn't at the top of the list! If there are ppl who want saltless fries, let them put in a special order for them and save money on salt packets! Fries were hot, but no salt! What a disappointment! Do better, Wendy's!
Frequently Asked Questions About Wendy's
Is New Bern Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 3701 New Bern Ave, Raleigh, NC?
Wendy's is open daily from 8:00 AM to 2:00 AM, including drive-thru services during these hours.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3701 New Bern Ave offers drive-thru service every day from 8:00 AM to 2:00 AM.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the App Store.
Is delivery available from this Wendy's location?
Delivery is available through the Wendy's app or website, where you can enter your address to check availability in your area.
What meals does this Wendy's serve?
This Wendy's location serves breakfast, lunch, and dinner with a menu available online.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant via a nutrition information poster.
What nearby fast food restaurants are close to this Wendy's?
Nearby fast food restaurants include McDonald's, Hardee's, and Popeyes, offering customers different dining options in the area.
Which other nearby restaurants can I visit along with Wendy's?
You can also check out Waffle House, Taqueria San Luis, Las Tortas Del Barrio, 504 Zone, Pupusas Martinez, and El Taco Market for a variety of dining experiences.
Are there any nearby services or attractions for visitors to Wendy's at 3701 New Bern Ave?
Nearby services include USA Automotive for repairs, T-Mobile for mobile needs, and Microtel Inn and Suites by Wyndham for lodging. Additionally, Wake Med PreOp hospital is nearby for medical emergencies.