Numerous customers reported poor service, including rude staff and long wait times for orders.
Food Quality
While some customers enjoyed the burgers, many found the food to be bland, overpriced, or not as advertised.
Pricing Concerns
Several reviews highlighted that the prices were considered high for the quality of food received.
Positive Experiences
Despite the negatives, there were positive mentions of friendly staff and enjoyable meals from some customers.
EO
Erin O'Brien
Feb 19, 2026
3.0
Food was bland and wrong. Tables and floor we’re sticky. Kind of pricy and still prompted to tip when ordering at a kiosk and having to go pick up your food and clear your own table.
PT
Pam Thomas
Feb 16, 2026
4.0
The dining room appeared a bit dishoveled at 4:20 pm When we got there, it was not clean and orderly. Chairs not in place and dirty tables in front area. Staff was friendly taking order. It was okay food. Got the single with chili and slaw. LOTS of onions.
IM
Isabel Misquez
Feb 13, 2026
1.0
Worst experience!! Atmosphere was subpar. The staff were mid but the worst part was that there was hair on my mayo sauce that we paid extra for, that initially was not given! No care was given when brought up to their attention and still had the audacity to give the same sauce when asked to receive a new flavor. They were cleaning up and shut the lights outside 1 hour prior to close, did not give dine-in customers including ourselves trays but take out bags when we specifically said dine-in.
The attitude was disgusting as much as the bland food with it to match. It was our first and last time here.
PP
PREPSTAR
Feb 11, 2026
5.0
Burgers are my favorite food and this is one of my favorite places to get one!
HO
Harold Hernandez Oropeza
Jan 20, 2026
2.0
Placed my order and the kiosk gave me instructions to follow and then the manager or worker didn’t want to make my order. Had my receipt in hand and even had the transaction on my phone and still denied to make my food. After I showed him then he finally decided to make my food. Not even an apology terrible way to treat customers. Food was decent but service here terrible.
What type of food does Wayback Burgers in Raleigh serve?
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours of Wayback Burgers Raleigh?
The restaurant is open Monday through Saturday from 10:30 AM to 8:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does Wayback Burgers in Raleigh offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers Raleigh?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where is Wayback Burgers located in Raleigh?
Wayback Burgers is located at 6320 Capital Boulevard, Unit 116, Raleigh, NC 27616, USA.
How can I place an online order for Wayback Burgers Raleigh?
You can order online via their menu URL: https://order.waybackburgers.com/menu/wayback-burgers-raleigh/
Are there any nearby places to visit when I dine at Wayback Burgers Raleigh?
Yes, nearby places include MÂY Bakery & Café for breakfast or coffee, Plantation Square for shopping, and Your Pie Pizza if you want to try a pizza restaurant nearby.
Can the nearby United States Postal Service help visitors sending mail near Wayback Burgers Raleigh?
Yes, the United States Postal Service located nearby can assist customers with mailing and postal services before or after their visit to Wayback Burgers.
Are there beauty and spa services near Wayback Burgers Raleigh to visit after dining?
Yes, nearby salons and spas include Ni Salon, T Nail Spa, Derek's Cutting Up barber, and New Horizon Spa and Therapy for massage and therapy services.
How can I contact Wayback Burgers Raleigh for inquiries or reservations?
You can reach them by phone at +1 919-977-4444 or email at F198@WaybackUSA.com.
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