Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Smoothie Quality
Many customers enjoy the smoothies, but there are complaints about them being watery or poorly blended.
Cleanliness
The cleanliness of the location is frequently criticized, with reports of dirty conditions in both the dining area and food preparation areas.
Order Accuracy
There are numerous complaints regarding incorrect orders and issues with mobile order cancellations, indicating a need for better organization and communication.
Atmosphere
The atmosphere is generally described as welcoming and friendly, but some customers noted a lack of energy from certain staff members.
LM
LongStroke Marley
Oct 10, 2025
5.0
AL is so amazing I’ve been coming here a long time and I’ve noticed the change in the business since he’s taken over. Me and my son gifted him some cupcakes to show our appreciation. I usually come early in the AM so I can’t speak on the rest of the crew but I’m sure they are great as well if they are mirroring him. Great establishment and better service 👍🏾
RS
Rebecca S
Aug 14, 2025
5.0
I recommend the jetty Junior and Turkey and cheddar wrap! 5 stars. Cali breakfast flatbread was also tasty and big enough to share.
ML
Mya Larese
Aug 13, 2025
5.0
I always have a great experience coming to Tropical Smoothie after leaving the gym. The staff are very personable.
PN
Patricia Navarro
Jul 7, 2025
5.0
I had such a great experience! MJ and AL were incredibly patient, kind, and helpful while I was choosing a smoothie. I was redeeming my birthday smoothie and ran into some technical issues, but they handled it with so much patience and positivity. The vibes were great the whole time, and my smoothie was absolutely delicious! I’ll definitely be coming back.
RW
Ran “Randa” W
May 29, 2025
1.0
This place is depressing! The service is awful! The staff are not only rude but there are hatress on their face like they hate being there, they hate their job and they hate being there. Will never go back!
Tropical Smoothie Cafe is located at 6679 Falls of Neuse Road, Raleigh, NC 27615, USA in the Shops at Falls Village.
What payment methods does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer healthy food options?
Yes, they offer smoothies, wraps, bowls, salads, and treats including vegan, gluten-free, and low-carb options.
Are children welcome at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe has a children's menu and welcomes families.
What nearby eateries can I visit along with Tropical Smoothie Cafe?
Nearby eateries include NY Pizza At Falls Village, Moonlight Swirl ice cream shop, The Original NY Pizza, Jasmin and Olivz Mediterranean restaurant, Smashburger, Moe's Southwest Grill, Mariscos Altamar Tex-Mex restaurant, Carajillo's Mexican Kitchen, and Chick-fil-A.
Are there fitness centers near Tropical Smoothie Cafe?
Yes, CrossFit Sua Sponte and Club 02 Fitness gyms are nearby for your active lifestyle needs.
What shopping options are near Tropical Smoothie Cafe?
You can visit The Mattress Capital furniture store, The Fresh Market grocery and health food store, HomeGoods department and home goods store, and Big Frog Custom T-Shirts & More apparel shop nearby.