Tropical Smoothie Cafe

4.0
380 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6679 Falls of Neuse Road, Raleigh, NC
27615, United States

Hours

Reviews

4.0
380 reviews
5 stars
229
4 stars
56
3 stars
20
2 stars
21
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.

Smoothie Quality

Many customers enjoy the smoothies, but there are complaints about them being watery or poorly blended.

Cleanliness

The cleanliness of the location is frequently criticized, with reports of dirty conditions in both the dining area and food preparation areas.

Order Accuracy

There are numerous complaints regarding incorrect orders and issues with mobile order cancellations, indicating a need for better organization and communication.

Atmosphere

The atmosphere is generally described as welcoming and friendly, but some customers noted a lack of energy from certain staff members.
  • LM
    LongStroke Marley
    Oct 10, 2025
    5.0
    AL is so amazing I’ve been coming here a long time and I’ve noticed the change in the business since he’s taken over. Me and my son gifted him some cupcakes to show our appreciation. I usually come early in the AM so I can’t speak on the rest of the crew but I’m sure they are great as well if they are mirroring him. Great establishment and better service 👍🏾
  • RS
    Rebecca S
    Aug 14, 2025
    5.0
    I recommend the jetty Junior and Turkey and cheddar wrap! 5 stars. Cali breakfast flatbread was also tasty and big enough to share.
  • ML
    Mya Larese
    Aug 13, 2025
    5.0
    I always have a great experience coming to Tropical Smoothie after leaving the gym. The staff are very personable.
  • PN
    Patricia Navarro
    Jul 7, 2025
    5.0
    I had such a great experience! MJ and AL were incredibly patient, kind, and helpful while I was choosing a smoothie. I was redeeming my birthday smoothie and ran into some technical issues, but they handled it with so much patience and positivity. The vibes were great the whole time, and my smoothie was absolutely delicious! I’ll definitely be coming back.
  • RW
    Ran “Randa” W
    May 29, 2025
    1.0
    This place is depressing! The service is awful! The staff are not only rude but there are hatress on their face like they hate being there, they hate their job and they hate being there. Will never go back!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Dine-in hours are from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.