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Tropical Smoothie Cafe

3.6
(523 reviews)

Business Details

3004 Wake Forest Road, Raleigh, NC
27609, United States
(984) 280-2740
https://locations.tropicalsmoothiecafe.com/nc/raleigh/3004-wake-forest-road

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3004 Wake Forest Road, Raleigh, NC
27609, United States

Hours

Reviews

3.6
523 reviews
5 stars
259
4 stars
71
3 stars
31
2 stars
32
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including unprofessional behavior from staff and difficulty reaching the restaurant by phone.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and lack of accountability from staff.

Cleanliness

Several customers noted that the location was dirty and poorly maintained, with complaints about unsanitary conditions.

Smoothie Quality

While some customers enjoyed the smoothies, others mentioned inconsistencies in taste and quality, with complaints about watery or poorly made drinks.

Staff Attitude

Feedback indicated that staff attitudes varied significantly, with some customers experiencing friendly service while others encountered rudeness and indifference.
  • DR
    Dakota Romano
    Feb 18, 2026
    1.0
    The phone has not worked for MONTHS nobody seems to care about that either. Every time I go in they are just on there phones an you can tell that they do not want to actually work. No customer service.
  • CL
    Chloe Lassiter
    Jan 1, 2026
    2.0
    I ordered two smoothies and a kids cheese quesadilla, not chicken, and i am allergic to chicken and receive a chicken cheese quesadilla and no straws for smoothies delivered to my neighbors door and not mine. I’d like a refund please.
  • JJ
    Juno
    Dec 31, 2025
    5.0
    Rachel was very kind and understanding! great smoothies and great employees!
  • EM
    Elsa McBride
    Dec 27, 2025
    5.0
    Fast and accurate and we always love our TSC. Must be out of boxes since quesadilla came in wrapper? That was new. 🤣
  • KS
    Kristin Sol
    Nov 20, 2025
    5.0
    Silvia and Veronica are amazing at smoothie plus food. Made the food very efficient and smoothie wasn’t watery it was just right. Very polite too and on top of it.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from Tropical Smoothie Cafe

Tropical Smoothie Cafe partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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