Many customers reported poor service, including rude staff and unresponsive management, leading to frustration and dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and lack of accountability for mistakes.
Cleanliness
The establishment received multiple complaints about unsanitary conditions, including dirty tables and bathrooms.
Smoothie Quality
While some customers enjoyed the smoothies, others noted inconsistencies in quality, such as watery textures and incorrect flavors.
Staff Attitude
Several reviews mentioned unprofessional behavior among staff, including loud arguments and lack of engagement with customers.
CL
Chloe Lassiter
Jan 1, 2026
2.0
I ordered two smoothies and a kids cheese quesadilla, not chicken, and i am allergic to chicken and receive a chicken cheese quesadilla and no straws for smoothies delivered to my neighbors door and not mine. I’d like a refund please.
JJ
Juno
Dec 31, 2025
5.0
Rachel was very kind and understanding! great smoothies and great employees!
EM
Elsa McBride
Dec 27, 2025
5.0
Fast and accurate and we always love our TSC. Must be out of boxes since quesadilla came in wrapper? That was new. 🤣
KS
Kristin Sol
Nov 20, 2025
5.0
Silvia and Veronica are amazing at smoothie plus food. Made the food very efficient and smoothie wasn’t watery it was just right. Very polite too and on top of it.
KC
kary corbin
Oct 16, 2025
5.0
Rubi was amazing and food came out perfect. Always nice to go somewhere and get great service and good food. Thanks Rubi!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 8:00 PM on Sundays.
Is delivery available at Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 8:30 PM on weekdays, and from 8:00 AM to 8:30 PM on weekends.
Can I order ahead online or through a mobile app?
Yes, you can order ahead via the Tropical Smoothie Cafe app or online for in-cafe pickup, curbside pickup at participating locations, or delivery.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Visa, MasterCard, Discover, cash, Apple Pay, Android Pay, and contactless payments.
What types of food and drinks does Tropical Smoothie Cafe specialize in?
They specialize in fresh, made-to-order smoothies, wraps, flatbreads, bowls, acai bowls, salads, quesadillas, kids food, and desserts including gluten free and vegan options.
Does Tropical Smoothie Cafe offer a children's menu and is it family-friendly?
Yes, Tropical Smoothie Cafe offers a children's menu and welcomes families.
Are there any nearby places to visit before or after dining at Tropical Smoothie Cafe?
Yes, nearby places include Holly Park shopping center for retail therapy, Trek Bicycle Raleigh Holly Park for cycling enthusiasts, and Crumbl - Raleigh for delicious desserts.
How can the nearby Jet's Pizza or BurgerFi help if you are visiting Tropical Smoothie Cafe?
If you are with a group or craving variety, you can easily explore Jet's Pizza or BurgerFi nearby for pizza or burgers while visiting the area near Tropical Smoothie Cafe.
Is Tropical Smoothie Cafe located near any fitness or wellness centers?
Yes, it is near The Joint Chiropractic for massage and chiropractic care, as well as Club Pilates and StretchLab for fitness and active lifestyle activities.