Tropical Smoothie Cafe

4.2
523 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1028 Oberlin Drive, Raleigh, NC
27605, United States

Hours

Reviews

4.2
523 reviews
5 stars
362
4 stars
52
3 stars
24
2 stars
25
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting the manager Shanae.

Food Quality

Feedback on food quality was mixed; while some enjoyed the smoothies and food, others reported issues with portion sizes and taste.

Wait Times

Several reviews mentioned long wait times for orders, particularly for online orders, indicating a need for improved efficiency.

Staff Turnover

Customers expressed concern over high staff turnover, noting that the loss of familiar faces affected their experience.

Atmosphere

The location was frequently described as welcoming and clean, contributing positively to the overall customer experience.
  • ES
    Emanuel Snelling
    Nov 16, 2025
    5.0
    Morgan was the best she should be a manager
  • TM
    Tiffany Mburu
    Oct 30, 2025
    5.0
    Always fast, always fresh.
  • FP
    Felix Pantoja
    Oct 9, 2025
    1.0
    One star, I ordered a small side of jalapeno corn and I only got this much. Too much money for a little bit of food, not good 👎👎👎👎
  • BB
    Bush’s Baked Beans
    Sep 15, 2025
    3.0
    It wasn’t the greatest experience I’ve had. Not only did my food take a while to come out (20min for just a bowl and smoothie), but the Greek yogurt bowl I got tasted sour and chunky. I felt like I was skimped a little but on the toppings too and the strawberries were mushy. I got a pb cup smoothie and it tasted watered down. I could hardly taste the peanut butter or chocolate. I think I’ll stick to my usual store, they seem to get the quality more consistent.
  • TG
    Tonya Grimes
    Sep 11, 2025
    1.0
    First shanae then sage then Abby now Mike this place keep losing all the good people. I used to come here twice a week now barely a month. The staff are nice except the manager named Greg spoke to some of his employees CORPORATE should definitely review how he treats them and how their always quits and call outs leaving them short staffed everyday. Placed a online order for 1 detox island green smoothie and got there 5 minutes later still had to wait 10 whole minutes for 1 smoothie

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.