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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and dismissive.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including wrong items and missing ingredients, leading to customer frustration.
Speed of Service
Many customers experienced long wait times for their orders, with reports of slow service and staff appearing unmotivated.
Cleanliness
Several reviews pointed out cleanliness issues in the restaurant, including debris on the floor and unkempt staff.
Food Quality
While some customers enjoyed the smoothies and food, others reported inconsistencies in quality, such as poorly blended smoothies and raw food items.
CK
Chad Keppen
Oct 16, 2025
5.0
I had the chicken pesto flatbread and an Island Green with energizer. It came out so fast and hot! The young man Dominique greeted me when I arrived which was awesome.
GV
Grace Velazquez
Oct 1, 2025
1.0
Came here a few weeks ago and they got my order very wrong. Had to drive all the way back here for a replacement and they were very dismissive, telling me they didnt remember me, every though I had a receipt.
Came here today and waited a bit at the counter for them to just stare at me and no one take my order. Then a ping sounded and they all groaned loudly and someone came up and said can I help you? I started ordering a thai chicken wrap and the girl interrupted me and said you're gonna be waiting. I asked her what she meant and she was like well we just got a big order. I didn't really know how to answer and said okay, but I was there long before their big order came in.
I waited quite a bit watching the staff just stand around. The girl was super dismissive and rude and I don't think I'll be coming back.
CO
Cj Downing The only
Oct 1, 2025
5.0
Aaliyah He has really great customer service experience. Her service is amazing to make sure we We had all the right things, even though our order was so complicated and the atmosphere was just survived. We had a Smoothies and everything was good
CB
Christina Buyna
Oct 1, 2025
5.0
I visited this location a few months back and it was my 1st time going. The inside was not busy as it was early afternoon. I ordered 2 smoothies and a flatbread. Aaliyah brought the food out and was very pleasant and had a smile on her face. I plan to visit again when in the area!
HL
heartssfor liane
Oct 1, 2025
5.0
The place was amazing! The acai berry boost and chicken bacon ranch flatbread was a 10/10 & the girl aaliyah was very helpful! Will definitely come back for it !!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe and when is delivery available?
Yes, delivery is available Monday through Friday from 8:00 AM to 8:00 PM, Saturdays 9:00 AM to 8:00 PM, and Sundays 8:00 AM to 8:30 PM. You can order online at their delivery URL.
What pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup services during their pickup hours, which are Monday through Friday 8:00 AM to 9:00 PM, Saturdays 9:00 AM to 9:00 PM, and Sundays 9:00 AM to 8:00 PM.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have a kids' menu and family-friendly environment?
Yes, the cafe welcomes families and offers a children's menu.
Can I order ahead using an app for faster service at Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on iOS and Android for in-cafe pickup, curbside, or delivery.
What kind of cuisine and specialties does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe specializes in smoothies, wraps, desserts, acai bowls, sandwiches, flatbreads, salads, quesadillas, and other healthy options including vegan and gluten-free choices.
What nearby wellness centers can I visit along with Tropical Smoothie Cafe?
Nearby, you can visit weight loss centers like WW (Weight Watchers), Options Medical Weight Loss Clinic, and WW "Formerly Weight Watchers" which may complement your healthy lifestyle alongside Tropical Smoothie Cafe.
Are there any nearby places to relax or get beauty treatments after visiting Tropical Smoothie Cafe?
Yes, several beauty salons and spas such as Handsome Floyd's, Salon Lovair, Allure Studio, Studio S, RY Studios, Sola Salon Studios, Shear Heaven Hair Studio, The Russian Day Spa, Foot Massage Spa at Brennan Station, and Gifted Hands are located nearby if you want to pamper yourself after your visit.
Can I explore dining options near Tropical Smoothie Cafe?
Yes, near Tropical Smoothie Cafe you can enjoy dining at places like El Dorado Mexican Restaurant, Pizza Hut, Nancy's Pizzeria-Brennan Station, Chow Pizza Bar, Chow Raleigh, Brigs Restaurant and Brigs Great Beginnings Restaurant, and Creedmoor Cafe.