Tropical Smoothie Cafe

3.8
254 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8111 Creedmoor Road, Raleigh, NC
27613, United States

Hours

Reviews

3.8
254 reviews
5 stars
138
4 stars
38
3 stars
17
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness, dismissiveness, and lack of urgency.

Order Accuracy

Multiple reviews highlight issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Many customers reported long wait times for orders, with some experiencing delays of 30 minutes or more.

Cleanliness

Concerns were raised about the cleanliness of the restaurant and food preparation areas, with reports of debris and unkempt staff.

Food Quality

While some customers praised the smoothies and food, others reported issues with taste and preparation, including incorrect ingredients.
  • ZS
    Zach Schmit
    Dec 17, 2025
    1.0
    I got like 5 add on in my order, I spent like 20 dollars on a shake and they didn't put a single add in it. Then got mad when I asked it to be remade
  • NH
    Noah Hur
    Nov 30, 2025
    3.0
    This place used to be my Go to smoothie place but nowadays the workers always fight while I’m trying to order and then they talk to me like I did something. Terrible service and atmosphere but the food is amazing.
  • BL
    Brittany Lay
    Nov 25, 2025
    1.0
    Extremely slow.
  • CK
    Chad Keppen
    Oct 16, 2025
    5.0
    I had the chicken pesto flatbread and an Island Green with energizer. It came out so fast and hot! The young man Dominique greeted me when I arrived which was awesome.
  • GV
    Grace Velazquez
    Oct 1, 2025
    1.0
    Came here a few weeks ago and they got my order very wrong. Had to drive all the way back here for a replacement and they were very dismissive, telling me they didnt remember me, every though I had a receipt. Came here today and waited a bit at the counter for them to just stare at me and no one take my order. Then a ping sounded and they all groaned loudly and someone came up and said can I help you? I started ordering a thai chicken wrap and the girl interrupted me and said you're gonna be waiting. I asked her what she meant and she was like well we just got a big order. I didn't really know how to answer and said okay, but I was there long before their big order came in. I waited quite a bit watching the staff just stand around. The girl was super dismissive and rude and I don't think I'll be coming back.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.