Tropical Smoothie Cafe

3.8
227 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6113 Capital Blvd, Raleigh, NC
27616, United States

Hours

Reviews

3.8
227 reviews
5 stars
142
4 stars
13
3 stars
9
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with some staff providing excellent service while others are reported as rude or inattentive.

Food Quality

Smoothies are generally well-received, but food items often receive negative feedback for being cold, incorrect, or unsanitary.

Order Accuracy

Frequent issues with order accuracy, including wrong items and substitutions not being honored.

Atmosphere

The store environment is appreciated by some customers, but cleanliness and staff demeanor are often criticized.

Management Response

Management appears to be unapproachable and unhelpful in resolving customer complaints.
  • KW
    Kaye Winn
    2 days ago
    1.0
    I order food via Tropical Smoothie App and Doordash was responsible for my delivery. The dasher didnt have all of my items. I called the store and they had just made my food. Said I could come pick it up. I cant come pick up food if im sick, thats why I chose to have it delivered. THIS STORE refuses to refund my money. Doordash isnt responsible because I paid Tropical Smoothie directly. The manager and GM, Larry are extremely unprofessional. And Im out of $35 bucks.
  • ZS
    zykym stevens
    5 days ago
    5.0
    got my smoothie made this morning by the girl with the purple hair & i swear it’s never been this good & they be in there jamming 10/10
  • SB
    Skye Bleau
    6 days ago
    5.0
    Nairobi is amazing! She greets everyone with a warm smile and consistently goes above and beyond to make sure my order is perfect every time. Her energy is contagious, and she always makes my day better. You can tell she genuinely loves what she does. Tropical Smoothie is lucky to have her!
  • JJ
    jv6148
    Nov 10, 2025
    1.0
    Tropical smoothie ive never had a chai banana smoothie and it had non eatable ingredients in it! This is what I found in my smoothie today! And that wasn’t all of it, I ended up throwing it away! This was the worse smoothie experience I’ve had! It was like hard plastic!
  • TI
    Trinity Istafanos
    Oct 24, 2025
    1.0
    Customer service was horrible. I walked in with 3 workers in the store and I stood at the pickup bar for my mobile order. Only one person was actually in the front and the other hid in the back on their phones until someone came to the register. Took his order, then proceeded to ignore me standing and waiting. It took 4 people walking in for anyone to mention mobile orders are placed on the other side. Was in there for almost 20 mins with not a single worker offering to help or even saying “hi”. Food was cold and smoothie half melted.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Raleigh accept reservations?

No, Tropical Smoothie Cafe in Raleigh does not accept reservations.

What are the operating hours for dining in at Tropical Smoothie Cafe Raleigh?

The café is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 9:00 PM on Sundays.