Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
227 reviews
5 stars
142
4 stars
13
3 stars
9
2 stars
13
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with some staff providing excellent service while others are reported as rude or inattentive.
Food Quality
Smoothies are generally well-received, but food items often receive negative feedback for being cold, incorrect, or unsanitary.
Order Accuracy
Frequent issues with order accuracy, including wrong items and substitutions not being honored.
Atmosphere
The store environment is appreciated by some customers, but cleanliness and staff demeanor are often criticized.
Management Response
Management appears to be unapproachable and unhelpful in resolving customer complaints.
- KWKaye Winn2 days ago1.0I order food via Tropical Smoothie App and Doordash was responsible for my delivery. The dasher didnt have all of my items. I called the store and they had just made my food. Said I could come pick it up. I cant come pick up food if im sick, thats why I chose to have it delivered. THIS STORE refuses to refund my money. Doordash isnt responsible because I paid Tropical Smoothie directly. The manager and GM, Larry are extremely unprofessional. And Im out of $35 bucks.
- ZSzykym stevens5 days ago5.0got my smoothie made this morning by the girl with the purple hair & i swear it’s never been this good & they be in there jamming 10/10
- SBSkye Bleau6 days ago5.0Nairobi is amazing! She greets everyone with a warm smile and consistently goes above and beyond to make sure my order is perfect every time. Her energy is contagious, and she always makes my day better. You can tell she genuinely loves what she does. Tropical Smoothie is lucky to have her!
- JJjv6148Nov 10, 20251.0Tropical smoothie ive never had a chai banana smoothie and it had non eatable ingredients in it! This is what I found in my smoothie today! And that wasn’t all of it, I ended up throwing it away! This was the worse smoothie experience I’ve had! It was like hard plastic!
- TITrinity IstafanosOct 24, 20251.0Customer service was horrible. I walked in with 3 workers in the store and I stood at the pickup bar for my mobile order. Only one person was actually in the front and the other hid in the back on their phones until someone came to the register. Took his order, then proceeded to ignore me standing and waiting. It took 4 people walking in for anyone to mention mobile orders are placed on the other side. Was in there for almost 20 mins with not a single worker offering to help or even saying “hi”. Food was cold and smoothie half melted.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Raleigh accept reservations?
No, Tropical Smoothie Cafe in Raleigh does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe Raleigh?
The café is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 9:00 PM on Sundays.
Can I order food for takeout or delivery from Tropical Smoothie Cafe Raleigh?
Yes, you can order for in-store pickup, curbside pickup, and same-day delivery from Tropical Smoothie Cafe Raleigh.
Does Tropical Smoothie Cafe offer an app for ordering?
Yes, you can order ahead using the Tropical Smoothie app available on both Apple App Store and Google Play Store.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe Raleigh?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is Tropical Smoothie Cafe Raleigh a casual dining restaurant?
Yes, the dress code at Tropical Smoothie Cafe Raleigh is casual.
What are some nearby places of interest to Tropical Smoothie Cafe in Raleigh?
Nearby places include Petra Grill & Mediterranean Market, ALDI USA supermarket, Total Wine & More, and Panera Bread café and bakery.
How can I make a trip combining a visit to Tropical Smoothie Cafe and Petra Grill & Mediterranean Market?
You can enjoy a healthy smoothie or wrap at Tropical Smoothie Cafe and then explore authentic Mediterranean dishes at nearby Petra Grill & Mediterranean Market, both conveniently located along Capital Blvd.
What nearby stores can I visit for groceries or specialty drinks after dining at Tropical Smoothie Cafe?
You can stop by ALDI USA for groceries or Total Wine & More for a selection of liquor and gifts after your visit to Tropical Smoothie Cafe.