Taco Bell

2.8
134 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9221 Fairbanks Dr in Raleigh. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
9221 Fairbanks Dr, Raleigh, NC
27613, United States

Hours

Reviews

2.8
134 reviews
5 stars
44
4 stars
9
3 stars
13
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, indicating significant operational challenges.

Food Quality

Many reviews highlighted poor food quality, including cold, burnt, or incorrectly prepared items, leading to dissatisfaction.

Staff Attitude

While some customers praised friendly staff, others experienced rude service and unprofessional behavior, suggesting inconsistency in employee conduct.

Cleanliness

Despite being a new location, several reviews mentioned cleanliness issues inside the restaurant, affecting the overall dining experience.

Positive Experiences

A minority of customers reported positive experiences with quick service and good food, indicating potential for improvement.
  • ES
    E S
    2 days ago
    1.0
    I’m sorry but this TB is just disgusting.
  • KD
    Kathleen Dona
    Nov 8, 2025
    1.0
    I love Taco Bell, but DO NOT waste your time with the one on Fairbanks Rd in Raleigh. Ordered through the app, picked up at the window, and started my hour drive to a meeting. Chalupa was cold & very stale, the 5-layer burrito was a 1-layer bean burrito, and no fork to eat my cheesy potatoes. So the entire order was uneaten when I got back to town several hours later. I requested a refund after showing them the untouched food. First, they said Ok, they would have to find the order in the system. The receipt was in the bag, and I brought up the order number on my phone. Then they told me there would be no refund because I ordered through the app and that I would have to call Corporate for a refund. The General Manager would not talk with me, just hid in the back and told the worker, " No refund. Let Corporate deal with it. I have emailed Corporate and have heard nothing. What a lousy establishment and so poorly run.
  • JN
    Jon Nguyen
    Nov 6, 2025
    5.0
    I ordered my food through the drive through, and I noticed this beautiful asian girl there. She provided really good service, would definitely come back.
  • RW
    Rob Woods
    Nov 3, 2025
    2.0
    I’ve been given this one some time since they’re new to open, but time and time again they disappoint. Either they forget to give you sauce, they provide cold, poorly wrapped food, or most recently they only give you one sauce packet for your entire order. It’s like They’ve never eaten Taco Bell before. If you can make the drive head to the Taco Bell on six Forks, or better yet the intersection of 54 and 55. Either of those are much better than this one.
  • PP
    PersonMan
    Oct 25, 2025
    1.0
    Ordered food and chips on the side. Rest of the food was fine but the chips tasted like chemicals. This means they are not changing the oil in the fryer and are leaving the chips warming too long. Literally tastes like poison, needless to say I threw them out. Typically the food is fine here but management needs to see this and fix the problem.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 9221 Fairbanks Dr in Raleigh?

Taco Bell is open daily from 9:00 AM to 1:00 AM.

Does the Taco Bell at 9221 Fairbanks Dr offer drive-through service?

Yes, this location has drive-through service available from 9:00 AM to 1:00 AM every day.