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Taco Bell

2.8
(152 reviews)

Business Details

9221 Fairbanks Dr, Raleigh, NC
27613, United States
(919) 505-0769
https://locations.tacobell.com/nc/raleigh/9221-fairbanks-dr.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9221 Fairbanks Dr in Raleigh. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
9221 Fairbanks Dr, Raleigh, NC
27613, United States

Hours

Reviews

2.8
152 reviews
5 stars
49
4 stars
11
3 stars
15
2 stars
16
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

There were numerous complaints about cold, poorly prepared food, and incorrect items being served.

Staff Attitude

While some customers praised individual staff members for their kindness, many reviews highlighted rude or unprofessional behavior from employees.

Cleanliness

Despite being a new location, several reviews mentioned cleanliness issues and a lack of attention to maintaining the dining area.
  • MA
    M andM
    Feb 19, 2026
    2.0
    Understaffed. Non-functioning drive-thru service at lunch time on a weekday.
  • MM
    Madyson Morris
    Feb 13, 2026
    1.0
    i am breastfeeding my child who has CMPA (severe dairy allergy) i go to taco bell cause a lot of there stuff is actually vegan if customized properly i asked for a soft taco with NO cheese and even put it in the custom instructions that it was a dairy allergy when my husband brought them home they had MOSTLY cheese. disappointing we will not be returning to this location.
  • SB
    Shelley Brocksmith
    Feb 7, 2026
    4.0
    New taco bell. Food is good. 4 stars because they didn't put one of our entrees in the bag. When I called, the guy was nice and offered to "remake" my item but this happens a lot at taco bells around here. It's hard to check the bags in the drive thru without opening and checking items. Everything looks the same. They never give a coupon or anything extra when you go back for your trouble. If I lose track of time and misplace the receipt, I'm out $8. Again. Disappointing. Food is expensive. Taco Bells should do better. Girls at the window were fine (service) and confirmed everything was there. 🙄
  • DP
    David Poff
    Jan 30, 2026
    2.0
    This location is brand new and very close to my house. I love (good) Taco Bell so I was very excited when this one opened. Folks, temper your expectations, this location is ROUGH. The drinks are always messed up, and the employees either can’t tell the difference when soda in a clear cup is totally the wrong color or don’t care. Any modifications have maybe a 50/50 chance to be honored. And it’s so godawfully slow! For a fast food chain that serves tacos there’s no need for it to take 15 minutes to prepare. Sometimes the food is good, and Taco Bell is so good when it’s good, but it feels like sometimes they just get it right by accident and then next visit will be messed up again. I’m out of second and fifth and tenth chances, this location is off my list.
  • JK
    John Kerr
    Jan 24, 2026
    1.0
    I don’t typically waste my time on BAD reviews BUT! I'm not a regular to TB and after this visit I never will be. Everything about my $24 spend was underwhelming! Never again! Ordering on a kiosk :(

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 9221 Fairbanks Dr in Raleigh?

Taco Bell is open daily from 9:00 AM to 1:00 AM.

Does the Taco Bell at 9221 Fairbanks Dr offer drive-through service?

Yes, this location has drive-through service available from 9:00 AM to 1:00 AM every day.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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