Taco Bell

3.0
349 reviews
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Business Details

6405 Falls Of Neuse Rd., Raleigh, NC
27615, United States
(919) 872-6902
https://locations.tacobell.com/nc/raleigh/6405-falls-of-neuse-rd-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6405 Falls Of Neuse Rd. in Raleigh. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6405 Falls Of Neuse Rd., Raleigh, NC
27615, United States

Hours

Reviews

3.0
349 reviews
5 stars
106
4 stars
55
3 stars
44
2 stars
34
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and confrontational behavior.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and poorly prepared food, indicating a consistent issue with order fulfillment.

Food Quality

Feedback on food quality was mixed, with many customers noting cold, stale, or poorly assembled items, while a few mentioned fresh and tasty options.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.
  • NO
    Nader Obaid
    Nov 4, 2025
    2.0
    Numerous times a mobile order turns into a 10 minute wait in the lobby. Understaffed leads to this Taco Bell, best route is the drive-thru
  • CS
    Christian Sanchez
    Oct 14, 2025
    1.0
    Don't door dash from this place. They will rip you off and screw up your order with a terrible excuse of short changing.
  • SM
    Sherry Merrill
    Sep 24, 2025
    4.0
    Went to the newly remodeled store on Falls of Neuse. At least they got my food right!!
  • YN
    Your Neighbor
    Aug 26, 2025
    5.0
    Order placed in drive thru. Food was fairly good, but too expensive. $6+ for a burrito
  • AA
    amanda
    Aug 23, 2025
    1.0
    this has to be one of the worst taco bell locations i’ve ever been to, pre-renovation and post-renovation. the staff here are incredibly rude, to the point where it’s laughable. the audacity of their behavior has me questioning if it’s all a prank, but no they really behave this way…. i get some people don’t love their job or get paid much, but it’s beyond a lack of customer service and almost like pulling up mid-fight with an ex, like i ordered a taco, didn’t know i was your arch nemesis babes. jezz. beyond that, the food is always subpar, cold when it shouldn’t be, always the wrong order (you think their mic system would be better!?) looks nothing like the photos and the inside is pretty dirty too (even after the renovation) (sticky table tops, trash bins always filled, floor is dirty, chairs all over the place, no one is at the front to assist anyone ever… truly not sure how this is in business….
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Frequently Asked Questions About Taco Bell

What are the opening hours for the Taco Bell at 6405 Falls Of Neuse Rd. in Raleigh?

The Taco Bell at this location is open daily from 9:00 AM to 1:00 AM.

Does this Taco Bell location offer drive-thru service?

Yes, this Taco Bell location has a drive-thru service available from 9:00 AM to 1:00 AM every day.