Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6405 Falls Of Neuse Rd. in Raleigh. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale items and poorly prepared meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and equipment.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, citing unprofessional behavior and lack of accountability.
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Isaac Evans
Feb 23, 2026
1.0
Yea I ordered through the app, while in line, and the lady told me I had to drive around the building and re enter the line, while the drive through is already hard to navigate because the of the thin drive through, my order was already in, and for no reason made me drive around and wait behind people we were already infront of...
MP
Mister Pogo
Feb 21, 2026
1.0
It took forever to get my food to start with. Than when I asked like what thevhell is taking so long? Since I was originally the only car in the drive thru the girl said @im sorry we are a little backed up “. I don’t know what that meant because again I was only car in the drive-through originally and I was still the first car at the window. Plus even for Taco Bell food this was pretty bad.
FM
Florid Mudlark
Feb 19, 2026
1.0
If I could give zero stars I would I can not believe the customer service I received not from the employees but from the manager when I tell you she basically called me a liar and wanted to go back and forth about a chalupa,,, is it not black history month and I say that due to me being a black man how was she loud and still wrong and balled headed at the same time then the lobby smelled bad and had water all over the floor Umph Umph I would not recommend anybody to go to this location
BG
B Guarino
Feb 7, 2026
2.0
30 mins for 3 cars in drive thru, unacceptable, be better
CR
Christopher Restrepo
Jan 15, 2026
1.0
I've gone to this location before and every time the wait at the drive thru is incredibly long. Normally I don't mind to wait if they are understaffed but this most recent visit had everything wrong. I clearly asked for 2 regular drinks and 3 menu items. When we got the food I saw that the reciept did not match what we had ordered - 1 small drink and 4(?) menu items. Somehow we got an extra taco? To make matters worse, the chicken burrito barely had any chicken in it and the rest was lettuce. I specifically asked for diablo sauce, the reciept said 5 packs of sauce, but when I open the bag there was no sauce! No straw for the drinks, no napkins, no sauce! My taco looked like it exploded when it was unwrapped. Idk what is going on behind those walls and quite frankly I don't care to know because I'm not going back and neither should you.