Taco Bell

3.5
1536 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3821 Western Blvd in Raleigh. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3821 Western Blvd, Raleigh, NC
27606, United States

Hours

Reviews

3.5
1,536 reviews
5 stars
585
4 stars
330
3 stars
223
2 stars
84
1 star
314

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised freshness while others reported cold or poorly prepared items.

Service Speed

Many customers experienced long wait times, with some waiting over an hour for their orders.

Customer Service

Customer service was frequently criticized, with reports of rude staff and poor management handling.

Cleanliness

Some reviews noted cleanliness issues, particularly in food prep areas and restrooms.

Management Issues

Several customers expressed dissatisfaction with management, citing poor staff treatment and lack of responsiveness.
  • JJ
    Jennifer Williams (Jenny)
    2 days ago
    4.0
    The food was decent, but there were some issues. We got the wrong size cups. My chalupa was a brick even though I ate it first. The cinnamon twists were so stale we had to take them back. The service and atmosphere were great, but the food quality was lackluster.
  • WM
    Wyatt Murray
    5 days ago
    4.0
    It's taco bell, so there's nothing special about atmosphere or the food. I recall the service being fairly prompt for take out
  • JE
    Jianna Evans
    Dec 28, 2025
    5.0
    I came in around 2pm on Sunday. This place hands down has the best food quality I’ve seen from any Taco Bell. I had no idea Taco Bell had the ability to taste so fresh. They take care of their ingredients.
  • BL
    Bill Logan
    Dec 19, 2025
    1.0
    This is truly one of the worst Taco Bell’s in the Raleigh area. Every time I go there my tacos are cold and the soft tortilla shells are hard and stale. ALWAYS. They do such a consistently bad job on the food that I’ve gotten into the habit of going 20 minutes out of my way to the one at on Walnut to a if I have cravings. I forgot about this today, and swung through and boy was I disappointed. Their nacho fries were had as rocks. And crunching as I but into them. And the tacos were cold and the “soft” taco shell that was stale. Super disappointed and really wish they’d get it together. This has been ongoing the entire 4 years I’ve lived nearby. It takes me a lottttttt to leave a bad review but at this point I’d say I’ve had at least a dozen poor experiences ordering food here over the years.
  • MH
    M H
    Dec 14, 2025
    5.0
    Came around 4pm on a Sunday. This is easily the best Taco Bell I’ve been to. Food was quality, hot, and I received plenty of sauce. Not always my experience at other locations.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 3821 Western Blvd in Raleigh?

The restaurant is open from 6:00 AM to 4:00 AM Monday through Friday. It is closed on Saturdays and Sundays.

Does this Taco Bell location offer a drive-through service?

Yes, the Taco Bell at 3821 Western Blvd has a drive-through open from 6:00 AM to 4:00 AM on weekdays and closed on weekends.