Taco Bell

3.7
868 reviews
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Business Details

4004 Capital Blvd, Raleigh, NC
27604, United States
(919) 872-9020
https://locations.tacobell.com/nc/raleigh/4004-capital-blvd.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4004 Capital Blvd in Raleigh. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4004 Capital Blvd, Raleigh, NC
27604, United States

Hours

Reviews

3.7
868 reviews
5 stars
399
4 stars
172
3 stars
112
2 stars
45
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and dismissive.

Food Quality

There are numerous complaints about food quality, including incorrect orders, stale items, and poorly prepared food, though some customers also report fresh and well-made meals.

Cleanliness

Several reviews mention cleanliness issues, particularly in the bathrooms and dining area, with some customers noting a lack of maintenance.

Staffing Issues

Many customers express concerns about understaffing, leading to slow service and long wait times, especially during peak hours.

Order Accuracy

A significant number of reviews highlight problems with order accuracy, including missing items and incorrect modifications.
  • KH
    Kiley Hayslett
    2 days ago
    5.0
    I don’t usually make reviews, but the employees at this Taco Bell were really impressive and showed really great teamwork. I thought for sure this location was going to be difficult as it sits in a majorly busy roadway (Capital Blvd, if you know you know) and it was busy when we went inside. But we ordered on the kiosk and within minutes we had our food and it tasted amazing! Kudos to the employees working on 10Jan26 around 6:50, you guys killed it.
  • AT
    Angela Thiede
    Dec 16, 2025
    5.0
    The kitchen is crushing it,the music sucks.I hate country music. I'm white.
  • JB
    Julie Bell
    Dec 8, 2025
    2.0
    I purchased my new favorite chicken, avocado, ranch taco more than once. I bought some the other day at this location Which was our favorite and the chicken was hard as rocks and I did not wanna take it back so I just went without. I go to take it back today no receipt because I don’t usually keep my food receipts and they literally refused to refund remake or replace my order! The chicken was so hard. I hurt my tooth and the girl also raised her voice at me! well I have to pick out a new Taco Bell now because I will not go back to that one.
  • LT
    Louie T
    Nov 24, 2025
    5.0
    Ms Jameelah The Manager Is Wonderful And Nice.
  • SH
    Stephen Henley
    Nov 6, 2025
    3.0
    Worst experience I have had here in years. Did the mobile app and when I walked in the music was so loud it was like being in a cloud on a Friday night.everyone appeared to walk out of the office when the door slammed and only then did they start on my order. There was no greeting at all no good morning no thank you except from me. The burrito was pretty bad. Very little cheese the meat was dry as if it had been there overnight or had not been stirred. Use to go there 7 days a week but now only 3 and not sure if I will go back at all. Tried to call the local office and that is a joke.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Capital Blvd in Raleigh?

The drive-through is open every day from 9:00 AM to 1:00 AM.

Does Taco Bell at 4004 Capital Blvd offer delivery services?

Yes, they offer delivery services.