Subway

Reviews

• WP

  Walterr Portillo

  Feb 19, 2026
  1.0
  Worst service over there
• JD

  jon dacom

  Feb 17, 2026
  1.0
  Terrible customer service , manager was upset because I utilized a free footlong I earned by using the subway app. He then went on about how he spent 50k on this franchise like supposed to care. It’s not the customer’s fault for any discrepancies on the app nor is the customers fault if you made a bad investment.
• DG

  Dewan Greene

  Feb 12, 2026
  1.0
  I ordered my 4th free sub through the app. I come in to pick it up, and was told that I cannot order my free sub through them and I have to order from the subway I always go to (I utilize two different subways in Durham). I was told it was because they are under a separate company. I come from franchised food chains and have managed in that sector as well, and I know this is untrue. The man was nice about denying me food, but said “why would I give you a free sub when you’ve purchased at other stores. If you buy 3 from me then I will give you the free sub”. Again he was kind in denying me service, and I will hopefully get my little $1.83 back from the chips I ordered along with my sub. I’d like for him to know I wrote this in the parking lot so I wouldn’t forget his words. I will be sure to contact the corporate office about this topic so others do not have to deal with the same issue.
• SC

  S C

  Jan 22, 2026
  1.0
  Terrible customer service and judgemental manager there, he randomly judges customers and passes on racial slurs( he failed to identify and was not wearing a name badge). Food is mostly stale and overpriced, the vibe of this place is unsettling and unprofessional. I hope the owner finds this and corrects the issue, the business is in trouble..so sad
• TL

  Tee Love

  Jan 21, 2026
  1.0
  This place is sad when it comes to judging people who buy their food. I paid for my food and treated this man with respect. I asked him if I could switch my chip out because I didn't see the others at first. He yelled at me like I was a problem. Treating me like I was nothing. I will be calling corporate, because this man doesn't know what people are going through to try to act like I'm His child.

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