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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Raleigh, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4648 Atlantic Ave for the ultimate SONIC experience!
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong toppings.
Food Quality
Feedback indicated a decline in food quality, with reports of cold or improperly prepared items, including raw burgers and melted shakes.
Customer Service
Many customers experienced rude or unhelpful staff, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating occasional positive experiences.
AC
ashtin crawford
2 days ago
1.0
Took over 20 minutes to get chicken tenders and a grilled cheese. Was told they were severely short staffed. Clearly staff are not paid enough which reflects on the management and corporate.
BB
Brett
Feb 19, 2026
3.0
I've heard that Sonic's kind of gone downhill lately, at least with the food, but I was hoping that the milkshakes would still be good. We got a large one and it was a pretty good deal, and the ingredients used were actually pretty high quality, you could really taste the milk in there (slightly sour). But there was barely any toppings inside, and it was overall unremarkable almost like just a regular vanilla ice cream..
BG
B Guarino
Feb 5, 2026
1.0
I'm rating this one star just because everyone else gave it one star, this location has got to go 😭 just one health code violation after another
LR
Litzi Ramirez
Feb 2, 2026
1.0
I just ordered from doordash 2 shakes and a blast. THE LIDS AND CUPS SMELLED LIKE BUTT. The person who made our shakes definetely DIDN'T wash their hands after using the bathroom, the smell was so awful it was easy to tell. SONIC management please make sure your employees are washing their hands, ya'll are handling our food! DISGUSTING EXPERIENCE!
ES
Emmett Starnes
Jan 30, 2026
1.0
I thought this time ordering with the app onsite would make things faster. The app said we’d have our food in 5-7 min. 40+ min later it comes out. And felt as it had been sitting under a heat lamp. We have been several times now and experiencing the same results. It’s unfortunate.