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Sonic Drive-In

3.3
(1442 reviews)

Business Details

109 Jones Franklin Road, Raleigh, NC
27606, United States
(980) 540-9683

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Raleigh, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 109 Jones Franklin Road for the ultimate SONIC experience!

Location

Sonic Drive-In
109 Jones Franklin Road, Raleigh, NC
27606, United States

Hours

Reviews

3.3
1,442 reviews
5 stars
526
4 stars
265
3 stars
178
2 stars
113
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and long wait times, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted consistently cold, stale, or poorly prepared food, with specific complaints about burgers and fries.

Positive Experiences

Some customers praised friendly staff and good service, noting that certain locations provided enjoyable meals.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
  • CM
    Chris McCullor
    5 days ago
    1.0
    I went for a late night dessert with my family. We ordered 3 Sonic Blasts and waited for 20 mins. We thought that was a long time for just 3 desserts so I pushed the red button again to ask if there was an update. We were met with a very rude person on the other end telling us to “drive off and leave” when I asked nicely where our order was. Definitely go anywhere else other than this Sonic.
  • ED
    Emmalie Delcastilho
    Feb 24, 2026
    1.0
    Pulled through drive thru at 11:45 and they close at 12. I just wanted my coco berry cream drink :( . Nobody came to the window so I sat there for at least 5-10 minutes, thinking they closed, I parked in the lot and started looking for another place to eat, then saw people inside laughing. They could’ve at least told me they closed early, waste of time and gas, and in the end, no coco berry cream drink :(
  • HI
    Harry Daniels III
    Feb 22, 2026
    5.0
    Now let me first start off by saying I grew up in this neighborhood and remember when they built the sonic but today at 5 o’clock I had the best fast food burger ever. I ordered two of the Smashburger meals and they both were fresh hot so much so that it burnt my mouth, cheese, dripping, fresh lettuce, tomato, and pickles. Also good so I’m giving them five stars! Crew continue to do what you’re doing.
  • AJ
    Aaliyah Justice
    Feb 14, 2026
    5.0
    Corey, with the good service! Thank you. All the sauces in the bag and our quick breakfast before a flight made my morning. I will never forget you.
  • EM
    Elijah Murrane
    Feb 10, 2026
    1.0
    Chili cheese hot dog had almost no chili or cheese on it. Cold bun. Cold dog. I can get better hot dogs from Sheetz for $1 a piece. Paid 8 bucks here. I think I know where not to go.

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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