Papa Johns Pizza

3.6
203 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Raleigh, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Raleigh pizza for any occasion. Call us for pizza delivery in Raleigh or stop by 2904 WAKE FOREST RD for carryout to order the best pizza in Raleigh, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2904 WAKE FOREST RD, Raleigh, NC
27609, United States

Hours

Reviews

3.6
203 reviews
5 stars
101
4 stars
24
3 stars
16
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including unprofessional behavior from staff and lack of communication regarding order issues.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and failure to follow special requests.

Quality Decline

Several customers expressed disappointment in the quality of the pizza, noting it tasted different or was poorly prepared compared to previous experiences.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be good at times.

Delivery Problems

Multiple reviews mentioned long delivery times, canceled orders, and issues with delivery personnel.
  • CC
    Catt C.
    1 day ago
    1.0
    Place an order through the Papa John's website where you have to pay upfront. Waited over an hour before calling to check on my pizza order. The gentleman that answered the phone stated he canceled my order because he thought it was a prank. Stating that they did not have any drivers and no doordash delivery person came to pick up the order.🫠
  • JJ
    Joe
    Dec 29, 2025
    5.0
    Greated by a nice person and they really helped make sure I had a good experience while there, even if it was only two minutes.
  • FN
    Fabien Niyirora
    Dec 27, 2025
    5.0
    Great service. Mark is amazing.
  • AD
    Ashlan Duffer
    Dec 23, 2025
    1.0
    Forgot the chicken on my pizza. I tried to call the store twice and submitted two tickets and complaints. Never got contacted back despite multiple attempts
  • BC
    Big Country
    Oct 29, 2025
    1.0
    I ordered from this location several weeks ago. My delivery time after payment went from what was told to a few minutes later (DURING TRACKING) To OVER AN HOUR LATER!!!! I called and spoke to "Manager on duty" and by her EXTREMELY UNPROFESSIONAL Attitude led me to believe not an actual Manager. Called the 1800 number filed a complaint. Then I was told someone from this location would be in contact with me within 48hrs. ABSOLUTELY NOTHING SO FAR. Today10/29/25 I got a post card in the mail for a "free" "any way I want it pizza". No you dont get off that easy. I want to talk to someone about this situation. That "Manager on duty" needs to be promoted to customer. Plus this location quality has gone down hill and fast over the past year or so. Update 11/5/25- decided to try again!!! What a waste. Still haven't heard from ANY LEVEL OF MANAGEMENT. Supposedly a refund was issued that I never got. Then tonight after trying again ABSOLUTELY NOTHING ANY BETTER!! Completely failed again. Don't waste your time or money at this location!!!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Raleigh?

Delivery is available from 10:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.

Can I order carryout from Papa Johns Pizza and what are the takeout hours?

Yes, you can order carryout with takeout hours from 10:00 AM to 11:40 PM Monday through Wednesday and Sunday, and until 1:40 AM Thursday through Saturday.