Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Raleigh, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Raleigh pizza for any occasion. Call us for pizza delivery in Raleigh or stop by 7238 NC Highway 42 West for carryout to order the best pizza in Raleigh, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.8
287 reviews
5 stars
88
4 stars
32
3 stars
20
2 stars
17
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times for delivery and poor customer service, including unresponsive staff and rude interactions.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about burnt pizzas, incorrect orders, and inadequate portion sizes.
Timeliness
Many customers experienced delays in order fulfillment, with some waiting over two hours for delivery or pickup.
Staff Attitude
Feedback indicated a lack of friendliness among staff, with some customers noting a somber atmosphere and unhelpful responses.
Mixed Experiences
While some customers praised the food and service, many others expressed frustration, suggesting a significant inconsistency in overall performance.
- TCTiffany ChambersJan 1, 20261.0I placed a delivery order 3 times.. They can never find the address although the location is only 5 minutes away from the store. I called the GM and she even responded as if I was bothering her. I told them that they are delivering to a hotel and they still got it wrong. They put me on hold for 30 min or more and never even give an apology! This is the absolute worst papa John’s I have ever experienced.
- LMLe MNov 23, 20253.0Gluten-Free Fans, find an alternative to the ancient grains PJ uses. Being 1/2off this week, had to veer off the Digornio path 😉. Of the 3 gf ordered, 1 was black crispy burnt. Manager told me it was bc of the crust content. Yet, I showed her the other 2 were ok (brown crust). Then, she was willing to re-make the 1 burnt one. In order of yumminess to least, Cheesesteak 😋, Hawaiian 🤤, spicy chicken (dry)😝. I ordered last night for 1st avail p.up (11:30a). Pizzas were done, so timeliness not an issue. There was a couple outside waiting, but could've just ordered fresh. The 2nd we walked in, I tried to uplift the cashier, a flat response. Ambience seemed somber, 3 people working, but no one was smiling.🤔 Welp, I did my part... Have a great day! 😁🤩
- KMKenzie MNov 14, 20253.0Heads up that this location is using door dash for deilveries. So when I tipped $5, I thought it was going to a Papa John’s employee making their wage plus tips. Instead my order sat around ready waiting for a door dash driver who doesn’t want to pick it up because to them it’s only $5?! How does papa John’s not see the issue here
- TRThomas RochfordNov 1, 20251.0We placed an order to be picked up at 5pm on Friday night. Mind you the order was placed on Tuesday. The money was taken on Wednesday. When we got there to pick up the pizza we were told it was not ready and it would an extra hour wait. It did not matter when the order was placed but what time we selected. So all the orders placed that day before ours took priority. This is the 2nd year in a row this location FAILED to deliver. Never again.
- LNLife with nanny!!Sep 22, 20251.0The female employer that is here almost everyday by herself is got to be the rudest employee I’ve ever seen. I understand she’s working alone and probably stressed but it’s not my fault and for her to speak to me the way she did is uncalled for. Papa John’s do better. I called corporate and got no help there either.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Raleigh, NC?
Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What time can I pick up my order from Papa Johns Pizza?
Carryout (takeout) orders can be picked up from 10:30 AM to 10:00 PM every day of the week.
How can I order pizza online from Papa Johns Pizza at 7238 NC Highway 42 West?
You can order online for delivery or carryout via Papa Johns' official website or mobile apps using these links: https://www.papajohns.com/order/ or their iOS/Android apps.
Does Papa Johns Pizza offer no-contact delivery service?
Yes, Papa Johns provides no-contact delivery to ensure safety and convenience for customers.
What food items does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located and what is the full address?
It is located at 7238 NC Highway 42 West, Ste 104, Raleigh, NC 27603, United States.
Are there any nearby grocery stores where I can shop before or after picking up my pizza?
Yes, Publix supermarket is nearby; you can conveniently shop for groceries before or after your visit to Papa Johns Pizza.
If I need to mail a package or receive deliveries near Papa Johns Pizza, where can I go?
The UPS Access Point location near Papa Johns can assist with courier and shipping services.
Which automotive services are close to Papa Johns Pizza?
Nearby automotive services include Primetime Motors of Garner, Sunshine Auto Sales, Dakota's Auto Repair, and Garner Auto Trim & Restoration, offering car sales, repair, and restoration.
Does Papa Johns Pizza have any loyalty programs or gift cards available?
Yes, Papa Johns offers gift cards that you can purchase through their official website or app.