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Papa Johns Pizza

2.8
(288 reviews)

Business Details

7238 NC Highway 42 West, Raleigh, NC
27603, United States
(919) 662-2226

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Raleigh, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Raleigh pizza for any occasion. Call us for pizza delivery in Raleigh or stop by 7238 NC Highway 42 West for carryout to order the best pizza in Raleigh, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7238 NC Highway 42 West, Raleigh, NC
27603, United States

Hours

Reviews

2.8
288 reviews
5 stars
88
4 stars
32
3 stars
20
2 stars
17
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving burnt or undercooked pizzas, with complaints about incorrect orders and poor portion sizes.

Customer Service

Numerous reviews highlighted rude staff interactions, long wait times for orders, and difficulty reaching the store by phone.

Delivery Issues

Customers frequently experienced delays in delivery, with some waiting over two hours for their orders, and issues with incorrect addresses.

Order Accuracy

Several customers noted that their orders were incorrect or incomplete, leading to dissatisfaction.

Inconsistent Experience

While some customers had positive experiences with timely service and good food, these were overshadowed by the majority of negative feedback.
  • BB
    Bebsbabe
    Jan 17, 2026
    1.0
    I ordered a pizza with sausage and extra cheese and some cheese sticks. I got burnt pizza with no extra cheese and burnt cheese sticks. I called and complained so they sent me a second order of BURNT pizza with no extra cheese and burnt cheese sticks. None of it was edible so we threw it all out and had a can of soup 😒.
  • TC
    Tiffany Chambers
    Jan 1, 2026
    1.0
    I placed a delivery order 3 times.. They can never find the address although the location is only 5 minutes away from the store. I called the GM and she even responded as if I was bothering her. I told them that they are delivering to a hotel and they still got it wrong. They put me on hold for 30 min or more and never even give an apology! This is the absolute worst papa John’s I have ever experienced.
  • LM
    Le M
    Nov 23, 2025
    3.0
    Gluten-Free Fans, find an alternative to the ancient grains PJ uses. Being 1/2off this week, had to veer off the Digornio path 😉. Of the 3 gf ordered, 1 was black crispy burnt. Manager told me it was bc of the crust content. Yet, I showed her the other 2 were ok (brown crust). Then, she was willing to re-make the 1 burnt one. In order of yumminess to least, Cheesesteak 😋, Hawaiian 🤤, spicy chicken (dry)😝. I ordered last night for 1st avail p.up (11:30a). Pizzas were done, so timeliness not an issue. There was a couple outside waiting, but could've just ordered fresh. The 2nd we walked in, I tried to uplift the cashier, a flat response. Ambience seemed somber, 3 people working, but no one was smiling.🤔 Welp, I did my part... Have a great day! 😁🤩
  • KM
    Kenzie M
    Nov 14, 2025
    3.0
    Heads up that this location is using door dash for deilveries. So when I tipped $5, I thought it was going to a Papa John’s employee making their wage plus tips. Instead my order sat around ready waiting for a door dash driver who doesn’t want to pick it up because to them it’s only $5?! How does papa John’s not see the issue here
  • TR
    Thomas Rochford
    Nov 1, 2025
    1.0
    We placed an order to be picked up at 5pm on Friday night. Mind you the order was placed on Tuesday. The money was taken on Wednesday. When we got there to pick up the pizza we were told it was not ready and it would an extra hour wait. It did not matter when the order was placed but what time we selected. So all the orders placed that day before ours took priority. This is the 2nd year in a row this location FAILED to deliver. Never again.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Raleigh, NC?

Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What time can I pick up my order from Papa Johns Pizza?

Carryout (takeout) orders can be picked up from 10:30 AM to 10:00 PM every day of the week.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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