Papa Johns Pizza

2.8
285 reviews
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Business Details

7238 NC Highway 42 West, Raleigh, NC
27603, United States
(919) 662-2226
https://locations.papajohns.com/united-states/nc/27603/raleigh/7238-nc-highway-42-west?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Raleigh, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Raleigh pizza for any occasion. Call us for pizza delivery in Raleigh or stop by 7238 NC Highway 42 West for carryout to order the best pizza in Raleigh, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7238 NC Highway 42 West, Raleigh, NC
27603, United States

Hours

Reviews

2.8
285 reviews
5 stars
88
4 stars
32
3 stars
19
2 stars
17
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor communication and lack of responsiveness.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, with some customers waiting over two hours for their orders.

Order Accuracy

Several customers experienced issues with incorrect orders, including wrong items and poorly made pizzas.

Food Quality

Mixed feedback on food quality; while some enjoyed the pizza, others reported undercooked or overcooked items.

Management Concerns

Frequent mentions of poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • KM
    Kenzie M
    Nov 14, 2025
    3.0
    Heads up that this location is using door dash for deilveries. So when I tipped $5, I thought it was going to a Papa John’s employee making their wage plus tips. Instead my order sat around ready waiting for a door dash driver who doesn’t want to pick it up because to them it’s only $5?! How does papa John’s not see the issue here
  • TR
    Thomas Rochford
    Nov 1, 2025
    1.0
    We placed an order to be picked up at 5pm on Friday night. Mind you the order was placed on Tuesday. The money was taken on Wednesday. When we got there to pick up the pizza we were told it was not ready and it would an extra hour wait. It did not matter when the order was placed but what time we selected. So all the orders placed that day before ours took priority. This is the 2nd year in a row this location FAILED to deliver. Never again.
  • LN
    Life with nanny!!
    Sep 22, 2025
    1.0
    The female employer that is here almost everyday by herself is got to be the rudest employee I’ve ever seen. I understand she’s working alone and probably stressed but it’s not my fault and for her to speak to me the way she did is uncalled for. Papa John’s do better. I called corporate and got no help there either.
  • TR
    Tony Rivas
    Jul 24, 2025
    4.0
    Food is Almost always a hit. They need to listen a little better when it comes to taking people's orders. Other than that i order from here pretty often.
  • JL
    Jimmy Little
    Jul 4, 2025
    4.0
    To delivery so no done in.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Raleigh, NC?

Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What time can I pick up my order from Papa Johns Pizza?

Carryout (takeout) orders can be picked up from 10:30 AM to 10:00 PM every day of the week.