At Papa Johns Pizza in Raleigh, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Raleigh pizza for any occasion. Call us for pizza delivery in Raleigh or stop by 5260 CAPITAL BLVD for carryout to order the best pizza in Raleigh, along with breadsticks, wings, and more!
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or items that did not match their requests.
Food Quality
Several reviews mentioned poor food quality, including cold, burnt, or improperly prepared pizzas.
Cleanliness
Multiple customers noted unsanitary conditions, including employees not wearing gloves while handling food.
Delivery Issues
Customers frequently experienced delays and issues with delivery, including orders being sent to the wrong address or not arriving at all.
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Terri Parker
5 days ago
5.0
Quick easy and fast service
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Tonya A
Nov 6, 2025
1.0
This place is unbelievably disrespectful. My order was incorrect and I was told it’s not their problem. I came to get a refund and had to end up calling the cops. The associate literally came from behind a locked door, followed me to my car, banged on my car trying to fight me. I was in total shock that someone would do that over a pizza/refund. I have never encountered such behavior. I’m surprised this place is still open for business. This place deserves negative 0 stars
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Tameka Renee
Oct 29, 2025
1.0
Pizza was not good was to tough cheese sticks was hard will not be purchasing pizza from this location again and rude big girl at the fromt
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Anjanette Washington
Oct 9, 2025
1.0
The employees are rude. They are rude, ahave a smart mouth, uneducated and very unprofessional. I walked out. They did not have a menu. When I asked for a Mediterranean pizza, the man said what we don’t have that. I said it on your online menu. They do not have a menu posted. He walk away and never came back. After standing there, a lady came and just stood there looking at me. If I never said anything, we would be just staring at one another. I finally asked for a veggie pizza. Then I asked her what is on the veggie pizza. She said veggies. I asked what kind and she said veggies. I asked her three times what kind and she would repeat veggies. Her sarcasm was horrible. I told her never mind and to have a good day and left. She stood there and watch Papa John lose a customer. They need to get some customer service training and post a menu.
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Kwaku Gyamfi
Sep 26, 2025
1.0
Some of the employees are super rude. Customer service is terrible. I placed an order and upon picking up, was told they couldn't find it in their system. After checking, they saw the order and told me it will be ready in 15 minutes time. I told them I couldn't wait but will have someone else do the pickup. My wife came later and was met with a rude black lady at the counter, still telling her they don't have my order and wouldn't even take a look at the confirmation number presented. Management ought to do a better job with employees and customer relationship. They keep that up, sales will hit the toilet.
What are the delivery hours for Papa Johns Pizza in Raleigh, NC?
Delivery is available Monday through Wednesday and Sunday from 10:00 AM to 12:00 AM, and on Thursday through Saturday from 10:00 AM to 1:30 AM.
Can I order pizza for carryout at Papa Johns Pizza on Capital Blvd?
Yes, carryout is available daily from 10:00 AM to 11:40 PM on weekdays and Sunday, and until 1:10 AM on Thursday through Saturday.
Which services does Papa Johns Pizza offer at the 5260 Capital Blvd location?
They offer delivery, takeout, order ahead, as well as lunch, dinner, and dessert options.
What types of food can I order at Papa Johns Pizza in Raleigh?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order for delivery or carryout at Papa Johns Pizza?
Orders can be placed online through Papa Johns' website or app; delivery orders can be made via their delivery URL, and carryout orders through the carryout menu link provided.
Does Papa Johns Pizza offer contactless delivery?
Yes, they provide no-contact delivery as part of their pickup and delivery services.
What are some nearby stores or services around Papa Johns Pizza at 5260 Capital Blvd?
Nearby you can find retailers like Mattress Firm, electronics and outlet store Best Buy, and craft supplies at Michaels, as well as services like the UPS Access Point location and Planet Fitness gym.
Are there nearby entertainment or hobby shops close to Papa Johns Pizza?
Yes, GameStop and Commerce Center - GameStop offer video games and hobby shop options nearby, as well as 2112 Percussion for musical instruments and music production.
What local dining options are near Papa Johns Pizza besides pizza?
Nearby you can find Mona Pita Mediterranean Grill offering Greek and Middle Eastern cuisine, as well as various beauty and wellness services like Garden Nail Bar.
How can the nearby Planet Fitness be useful when visiting Papa Johns Pizza?
If you're visiting Planet Fitness for a workout, you can conveniently grab a meal or snack at Papa Johns Pizza nearby before or after your exercise session.